Title: Forms not working Last modified: December 1, 2017 --- # Forms not working * Resolved [QuietConnections](https://wordpress.org/support/users/quietconnections/) * (@quietconnections) * [8 years, 5 months ago](https://wordpress.org/support/topic/forms-not-working-15/) * Contact details are not being sent to Mailchimp and redirect is not successful. * I have tried using other forms that have previously worked, and this has not been successful either. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fforms-not-working-15%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 13 replies - 1 through 13 (of 13 total) * [morocx](https://wordpress.org/support/users/morocx/) * (@morocx) * [8 years, 5 months ago](https://wordpress.org/support/topic/forms-not-working-15/#post-9740896) * Yes, my form is not working either. Im doing a test and no message display to check email no email sent to my inbox * [morocx](https://wordpress.org/support/users/morocx/) * (@morocx) * [8 years, 5 months ago](https://wordpress.org/support/topic/forms-not-working-15/#post-9740922) * Hey Quiet Connections click this link and try turning off AJAX submission. It workrd for me. [https://yikesplugins.com/support/knowledge-base/i-hit-submit-on-my-form-but-nothing-happens/](https://yikesplugins.com/support/knowledge-base/i-hit-submit-on-my-form-but-nothing-happens/) * Thread Starter [QuietConnections](https://wordpress.org/support/users/quietconnections/) * (@quietconnections) * [8 years, 5 months ago](https://wordpress.org/support/topic/forms-not-working-15/#post-9741389) * Thanks [@morocx](https://wordpress.org/support/users/morocx/), that seems to have done the trick. * Plugin Contributor [yikesitskevin](https://wordpress.org/support/users/yikesitskevin/) * (@yikesitskevin) * [8 years, 5 months ago](https://wordpress.org/support/topic/forms-not-working-15/#post-9744096) * Hi [@quietconnections](https://wordpress.org/support/users/quietconnections/), * There are some JS errors happening on your page that I believe are breaking the AJAX-based form submission. If you’d like, you could set up a page with an AJAX form and I can try to test it out. * Hi [@morocx](https://wordpress.org/support/users/morocx/), * I’m not sure what’s going on with AJAX on your site but if you’d like me to take a look you can set up an AJAX form on a page and send the URL over. (Also – thanks for helping!) * If using non-AJAX is fine then I’ll close this ticket and wish you both good luck! * Let me know. * Cheers, Kevin. * Thread Starter [QuietConnections](https://wordpress.org/support/users/quietconnections/) * (@quietconnections) * [8 years, 5 months ago](https://wordpress.org/support/topic/forms-not-working-15/#post-9753162) * Hi [@yikesitskevin](https://wordpress.org/support/users/yikesitskevin/) Thanks! I’ve created a page with the ajax form for you to test here: [http://quietconnections.co.uk/test/](http://quietconnections.co.uk/test/) * I had a problem with the easy mailchimp form plugin which would revert to the third (non ajax) form rather than the ajax ones I was selecting. I had to use the shortcode to embed it instead. * Thanks in advance. * Plugin Contributor [yikesitskevin](https://wordpress.org/support/users/yikesitskevin/) * (@yikesitskevin) * [8 years, 5 months ago](https://wordpress.org/support/topic/forms-not-working-15/#post-9753338) * The non-AJAX form on your test page appears to be working fine. Did you try that?( You can use [testing@example.com](https://wordpress.org/support/topic/forms-not-working-15/testing@example.com?output_format=md) as a fake email to test). * Thread Starter [QuietConnections](https://wordpress.org/support/users/quietconnections/) * (@quietconnections) * [8 years, 5 months ago](https://wordpress.org/support/topic/forms-not-working-15/#post-9753353) * Yes the non-ajax one works fine. The ajax one doesn’t. Is there likely to be a problem using the non-ajax one? * Plugin Contributor [yikesitskevin](https://wordpress.org/support/users/yikesitskevin/) * (@yikesitskevin) * [8 years, 5 months ago](https://wordpress.org/support/topic/forms-not-working-15/#post-9753363) * I’m sorry – I meant to say the AJAX one (the first form) is working fine (on the test page). It’s not working for you? What do you see? * Thread Starter [QuietConnections](https://wordpress.org/support/users/quietconnections/) * (@quietconnections) * [8 years, 5 months ago](https://wordpress.org/support/topic/forms-not-working-15/#post-9753420) * Oh that makes sense. The details aren’t added to the mailing list. * When I was using the AJAX form on the page I initially asked about (I haven’t tried on this one) it wasn’t showing the download or even moving from the page. * Plugin Contributor [yikesitskevin](https://wordpress.org/support/users/yikesitskevin/) * (@yikesitskevin) * [8 years, 5 months ago](https://wordpress.org/support/topic/forms-not-working-15/#post-9753708) * Hi [@quietconnections](https://wordpress.org/support/users/quietconnections/), * Let me know if I am understanding you correctly. * The original form you created was AJAX. When a user subscribed, the details were added to the MailChimp.com list but the user was not redirected to the Google Drive document. * Then you turned off AJAX, so now it’s a non-AJAX form, and the details were added to the MailChimp.com list and the user was redirected to the Google Drive document. * Is that correct? * When I subscribed just now (real email) via the AJAX form, I was added to your list but I was not redirected (although I think this is because redirects aren’t setup for the test form). When I subscribed again (same email) to the non-AJAX form, I was redirected to the Google Drive document. * So the issue is that the AJAX forms aren’t redirecting properly after a successful submission. Is that correct? * Sorry about the confusion! * Thanks, Kevin. * Thread Starter [QuietConnections](https://wordpress.org/support/users/quietconnections/) * (@quietconnections) * [8 years, 5 months ago](https://wordpress.org/support/topic/forms-not-working-15/#post-9753781) * The original form on was AJAX. When a user subscribed, the details were NOT added to the MailChimp.com list AND the user was not redirected to the Google Drive document. The screen ‘blinked’ and nothing else happened. * Then you turned off AJAX, so now it’s a non-AJAX form, and the details were added to the MailChimp.com list and the user was redirected to the Google Drive document. * I’ve turned it back to ajax so you can see what I mean here: [http://quietconnections.co.uk/4-steps/](http://quietconnections.co.uk/4-steps/) * Thanks! * Plugin Contributor [yikesitskevin](https://wordpress.org/support/users/yikesitskevin/) * (@yikesitskevin) * [8 years, 5 months ago](https://wordpress.org/support/topic/forms-not-working-15/#post-9753817) * Agh I understand now. After checking out that page, there is a fatal JavaScript error that is breaking our plugin’s scripts. * I investigated the error a bit and it’s related to the page not having a header. Do you have the option to turn the header on for this page? * Let me know, Kevin. * Thread Starter [QuietConnections](https://wordpress.org/support/users/quietconnections/) * (@quietconnections) * [8 years, 5 months ago](https://wordpress.org/support/topic/forms-not-working-15/#post-9753836) * Oh I see, I’ll have to have a look to see if that can be done when I have some time at the weekend now. Thanks. Viewing 13 replies - 1 through 13 (of 13 total) The topic ‘Forms not working’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/yikes-inc-easy-mailchimp-extender_a1c7e5. svg) * [Easy Forms for Mailchimp](https://wordpress.org/plugins/yikes-inc-easy-mailchimp-extender/) * [Frequently Asked Questions](https://wordpress.org/plugins/yikes-inc-easy-mailchimp-extender/#faq) * [Support Threads](https://wordpress.org/support/plugin/yikes-inc-easy-mailchimp-extender/) * [Active Topics](https://wordpress.org/support/plugin/yikes-inc-easy-mailchimp-extender/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/yikes-inc-easy-mailchimp-extender/unresolved/) * [Reviews](https://wordpress.org/support/plugin/yikes-inc-easy-mailchimp-extender/reviews/) ## Tags * [contact](https://wordpress.org/support/topic-tag/contact/) * [redirect](https://wordpress.org/support/topic-tag/redirect/) * 13 replies * 3 participants * Last reply from: [QuietConnections](https://wordpress.org/support/users/quietconnections/) * Last activity: [8 years, 5 months ago](https://wordpress.org/support/topic/forms-not-working-15/#post-9753836) * Status: resolved