Title: Forms not emailing
Last modified: August 30, 2016

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# Forms not emailing

 *  [barnabyk](https://wordpress.org/support/users/barnabyk/)
 * (@barnabyk)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/forms-not-emailing/)
 * Hello!
 * My forms appear to have stopped emailing to me, and I am not sure why that is.
 * Can I grant you access somehow to take a look? I have no coding knowledge. Thanks!
 * Barnaby.
 * [https://wordpress.org/plugins/contact-form-7/](https://wordpress.org/plugins/contact-form-7/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [davmerit](https://wordpress.org/support/users/davmerit/)
 * (@davmerit)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/forms-not-emailing/#post-6529459)
 * Please include a link to your Contact Form 7 form plus all your input in the 
   Form and Mail sections of the CF7 interface. If others here are able to understand
   your actual problem, they may be able to offer a possible solution.
 *  Thread Starter [barnabyk](https://wordpress.org/support/users/barnabyk/)
 * (@barnabyk)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/forms-not-emailing/#post-6529464)
 * Hello, and thank you Dave. I didn’t realize multiple forum members would help,
   I expected to hear from the plug-in author, so thank you for the prod 🙂
 * 2 links are below, followed by code for each form. I look forward to what you
   might make of it. I changed nothing about the forms, they just stopped working
   over the summer.
 * Thank you!
 * Barnaby.
 * 1. [http://www.music-lessons.ca/](http://www.music-lessons.ca/) (click on the‘
   I need more information’ button)
    2. [http://www.music-lessons.ca/toronto/contact-us/](http://www.music-lessons.ca/toronto/contact-us/)(
   form is on the right)
 * *******************
    CODE FOR FIRST LINK:
 * <p>Tell us how we can help:
    [select help-options “Call me – I want to register!”“
   Book your FREE Parent/Child Consultation” “Free Report & Info Package (if requested,
   please provide mailing address)” “Request More Information” “Sign up for Newsletter&
   Promotions”] </p>
 * <p>What programs are you interested in? _(check all that apply)_ 
    [checkbox 
   ProgramChoices “Babies, Toddlers Classes” “Piano” “Electric Guitar” “Acoustic
   Guitar” “Singing & Voice” “Saxophone” “Drums” “Violin & Viola” “Cello” “Flute”“
   Oboe” “Clarinet” “Trumpet” “Trombone” “Tuba & Euphonium” “Oboe” “Rock Band” “
   Harp” “Music Theory” “Academic School Tutoring” “Other”] </p>
 * <p>Tell us about your situation – Ask as many questions as you want!
    [textarea
   TextandQuestions] </p>
 * <p>Your Name (required)
    [text* your-name] </p>
 * <p>Your Phone Number (required)
    [tel* YourPhoneNumber] </p>
 * <p>Your Email (required)
    [email* your-email] </p>
 * <p>Street Address
    [text street]</p>
 * <p>Apartment or Unit #
    [text unit] </p>
 * <p>City
    [text city] </p>
 * <p>Postal Code
    [text postalcode] </p>
 * <p>How did you hear about us?
    [select hearaboutus “Internet Search” “Yelp” “
   Kijiji” “Flyer at home” “Flyer from School” “From another ABC Student” “Other…”]
   </p>
 * <p>[submit “Send”]</p>
 * *******************
    CODE FOR SECOND LINK:
 * <p>Tell us how we can help:
    [select help-options “Call me – I want to register!”“
   Book your FREE Parent/Child Consultation” “Free Report & Info Package (if requested,
   please provide mailing address)” “Request More Information” “Sign up for Newsletter&
   Promotions”] </p>
 * <p>What programs are you interested in? _(check all that apply)_ 
    [checkbox 
   ProgramChoices “Babies, Toddlers Classes” “Piano” “Electric Guitar” “Acoustic
   Guitar” “Singing & Voice” “Saxophone” “Drums” “Violin & Viola” “Cello” “Flute”“
   Oboe” “Clarinet” “Trumpet” “Trombone” “Tuba & Euphonium” “Oboe” “Rock Band” “
   Harp” “Music Theory” “Academic School Tutoring” “Other”] </p>
 * <p>Tell us about your situation – Ask as many questions as you want!
    [textarea
   TextandQuestions] </p>
 * <p>Your Name (required)
    [text* your-name] </p>
 * <p>Your Phone Number (required)
    [tel* YourPhoneNumber] </p>
 * <p>Your Email (required)
    [email* your-email] </p>
 * <p>Street Address
    [text street]</p>
 * <p>Apartment or Unit #
    [text unit] </p>
 * <p>City
    [text city] </p>
 * <p>Postal Code
    [text postalcode] </p>
 * <p>How did you hear about us?
    [select hearaboutus “Internet Search” “Yelp” “
   Kijiji” “Flyer at home” “Flyer from School” “From another ABC Student” “Other…”]
   </p>
 * <p>[submit “Send”]</p>
 *  [Jason Hendriks](https://wordpress.org/support/users/jasonhendriks/)
 * (@jasonhendriks)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/forms-not-emailing/#post-6529489)
 * [@barnabyk](https://wordpress.org/support/users/barnabyk/) after trying both 
   your forms I received:
 *     ```
       Your message was sent successfully. Thanks.
       ```
   
 * So your problem lies in your email setup. Would you please post the contents 
   of your form’s **Mail** tab. Also please indicate who your hosting provider is,
   and what your SMTP settings are, if any.
 * > I have no coding knowledge.
 * You shouldn’t need any.
 *  [davmerit](https://wordpress.org/support/users/davmerit/)
 * (@davmerit)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/forms-not-emailing/#post-6529508)
 * [@barnabyk](https://wordpress.org/support/users/barnabyk/) Please include ALL
   the tags in the mail section of your form, so I can look at your problem.
 * When you are able to provide ALL the info I requested, I will be able to look
   at your problem again.
 *  Thread Starter [barnabyk](https://wordpress.org/support/users/barnabyk/)
 * (@barnabyk)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/forms-not-emailing/#post-6529526)
 * Hello again friends,
 * thanks for your patience. Here is the mail tag information.
 * My host is hostpapa.ca. I don’t have any SMTP settings set up.
 * I look forward to your thoughts! Thank you!
 * Barn.
 * **\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*
    TAGS FOR FIRST LINK:
 * PROSPECT INFORMATION:
 * [your-name]
    [your-email] [YourPhoneNumber]
 * [street]
    Apartment: [unit] [city] [postalcode] ___________________________________________
 * AREA OF INTEREST:
    [help-options]
 * PROGRAMS OF INTEREST:
    [ProgramChoices]
 * TEXT AND QUESTIONS:
    [textandquestions]
 * AD SOURCE (Where they heard about us):
    [hearaboutus]
 * —
    This e-mail was sent from a contact form on ([http://www.music-lessons.ca](http://www.music-lessons.ca))
 * **\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*
    TAGS FOR SECOND LINK:
 * PROSPECT INFORMATION:
 * [your-name]
    [YourPhoneNumber] [your-email]
 * [street]
    Apartment: [unit] [city] [postalcode] ___________________________________________
 * AREA OF INTEREST:
    [help-options]
 * PROGRAMS OF INTEREST:
    [ProgramChoices]
 * TEXT AND QUESTIONS:
    [textandquestions]
 * AD SOURCE (Where they heard about us):
    [hearaboutus]
 * —
    This e-mail was sent from a contact form on ([http://www.music-lessons.ca](http://www.music-lessons.ca))
 *  [davmerit](https://wordpress.org/support/users/davmerit/)
 * (@davmerit)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/forms-not-emailing/#post-6529627)
 * I have tested your form at [music lessons](http://www.music-lessons.ca/) after“
   clicking I need more information” and I had a “message sent successfully” confirmation.
   The same for the form at [contact us](http://www.music-lessons.ca/toronto/contact-us/)
 * Though the plugin successfully sends millions of emails every day, there are 
   a host of issues that can stop or delay emails on both the sending and receiving
   ends. It depends entirely on your local Server & WordPress configuration. You
   will need to investigate this issue for your particular local configuration.
 * See [Contact Form 7 Email Issues](http://contactform7.com/setting-up-mail/#Contact_Form_7_Email_Issues).
   There is a link at the bottom of the page to a comprehensive and detailed article
   which covers many issues. Most people that work through this information appear
   to be able to resolve their email sending & receiving issues.

Viewing 6 replies - 1 through 6 (of 6 total)

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 * 6 replies
 * 3 participants
 * Last reply from: [davmerit](https://wordpress.org/support/users/davmerit/)
 * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/forms-not-emailing/#post-6529627)
 * Status: not resolved