Forms don’t work on cell phones

  • City Homestead

    (@cityhomestead)


    5 years, 8 months ago

    I have a contact form and membership form that don’t work with cell phones. I thought it was WPMU DEV form, so I replaced the plugin with another form plugin. Same problem.

    Go an email from someone saying the membership form doesn’t work. Everything works on a desktop, laptop, etc. Not a cell phone.

    If you try to enter something in a field, you see a quick flash of the virtual keyboard appear, then it quickly disappears.

    You can’t click in any field at all if you’re visiting the site from a cell phone.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Tim Burkart

    (@bigmoxy)

    5 years, 8 months ago

    This is a plugin issue, not a general wordpress problem. Please contact your contact form plugin developer.

    Thread Starter City Homestead

    (@cityhomestead)

    5 years, 8 months ago

    Are you positive? Because no form works…not any plugin. So, all the plugins are not mobile responsive?

    Tim Burkart

    (@bigmoxy)

    5 years, 8 months ago

    I do experience the same problem on my Android phone… Is your theme compatible with your version of wordpress? WP Forms should work. I have it installed on a couple of my sites with no issues.

    I just did a page inspection using Chrome Inspect and saw that there are 2 errors and warnings. It looks like you have a conflict with your login form.

    Thread Starter City Homestead

    (@cityhomestead)

    5 years, 8 months ago

    Okay, I’ll turn off the plugins and see if that’s it. I have a lot of WPMU DEV plugins installed.

    I’ve seen others bring up the cell phone problem but they didn’t get answers either. I thought maybe it was a functions bug or something.

    Thread Starter City Homestead

    (@cityhomestead)

    5 years, 8 months ago

    Members can’t even use the default WP login form to get access to the dashboard. Same thing happens. You see the cell phone keyboard for a split second then it’s gone.

    Tim Burkart

    (@bigmoxy)

    5 years, 8 months ago

    Hi, I am able to go to cityhomestead.net/wp-login.php without any problem on my phone. Based on my previous post, you need to resolve the errors I reported. I think you have plugin conflicts that will take a little time to resolve.

Viewing 6 replies - 1 through 6 (of 6 total)
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