Support » Plugin: Forminator Payment, Quiz and Contact Form Plugin » Forms CSV export stopped working after 1.5.4 update

  • Resolved edemir206

    (@edemir206)


    Hi,

    After updating forminator to 1.5.4 the export function (Download CSV) stopped working, it returns a file with 0 bytes.

    In version 1.5.3.1 the CSV exporter worked fine.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Predrag Dubajic WPMU DEV Support

    (@wpmudev-support1)

    Hi @edemir206,

    Sorry to hear you’re having this issue, however, I’m afraid that I can’t replicate it with 1.5.4 running on my installation, the CSV file is created properly for me.

    Can you tell me a bit about your setup, PHP and WP version, is the site running on Apache or NGINX?

    Also, can you enable debug log in your wp-config.php file (located in root WP folder) by replacing define(‘WP_DEBUG’, false); with this code:

    
    // Enable WP_DEBUG mode
    define('WP_DEBUG', true);
    
    // Enable Debug logging to the /wp-content/debug.log file
    define('WP_DEBUG_LOG', true);
    
    // Disable display of errors and warnings
    define('WP_DEBUG_DISPLAY', false);
    @ini_set( 'log_errors', 1 );
    @ini_set( 'display_errors', 0 );
    

    Export the CSV file again and it should create debug.log file in your wp-content folder that could tell us what is going on.

    Cheers,
    Predrag

    edemir206

    (@edemir206)

    Hi,

    This is the debug.log result:

    [27-Nov-2018 09:08:37 America/Sao_Paulo] PHP Notice: Trying to get property of non-object in /var/www/html/wp-content/plugins/forminator/library/class-export.php on line 112
    [27-Nov-2018 09:08:37 America/Sao_Paulo] PHP Notice: Trying to get property of non-object in /var/www/html/wp-content/plugins/forminator/library/class-export.php on line 115
    [27-Nov-2018 09:08:37 America/Sao_Paulo] PHP Notice: Trying to get property of non-object in /var/www/html/wp-content/plugins/forminator/library/class-export.php on line 125

    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello there @edemir206

    These are notices so they shouldn’t cause any procedure to halt.
    How about the server specs that Predrag mentioned? Can you please contact your hosting provider and get this piece of info for us? 🙂

    Can you tell me a bit about your setup, PHP and WP version, is the site running on Apache or NGINX?

    Thank you,
    Dimitris

    The server is self hosted in our datacenter (I work for a university), here it goes:

    PHP Version 7.0.30-0+deb9u1
    Server API FPM/FastCGI
    nginx/1.14.0
    Varnish 5.2.1
    Redis 3.1.1

    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello there @edemir206,

    hope you’re doing good today! 🙂

    Is it possible to purge/flush all involving caches and give this another try?

    If this does nothing, then it could be happening due to some conflict with another plugin/theme, so I’d rather advise creating a new WP installation into the same server and in there install only Forminator plugin and see if that makes any difference.

    Warm regards,
    Dimitris

    Problem solved.

    We developed a plugin to translate forminator to PT-BR and it was conflicting with your application.

    Thank you for amazing support!

Viewing 6 replies - 1 through 6 (of 6 total)
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