Support » Plugin: Forminator - Contact Form, Payment Form & Custom Form Builder » Forminator – Something went wrong when verifying the payment

  • Resolved crispybran

    (@crispybran)


    I’ve followed the directions precisely in the Forminator documentation, but I can’t seem to get the payment via PayPal to work either live or in the sandbox.

    I continue to get this same message:

    Error! Something went wrong when verifying the payment

    I see other posts regarding this error, but either the case was resolved without posting the solution, or involved plugins or website addresses, and I have checked both. Not sure what I am doing wrong. Would really like to be able to use this plugin!

    Anyone have any ideas what I could try next?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @crispybran

    Sorry to hear you are having this issue.

    Could you please export your form and share here using https://pastebin.com/ or Google drive?

    https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export

    Best Regards
    Patrick Freitas

    Plugin Support Kasia – WPMU DEV Support

    (@wpmudev-support2)

    Hello @crispybran ,

    We haven’t heard from you for some time now, so it looks like you don’t need our assistance anymore.

    Feel free to re-open this ticket if needed.

    Kind regards
    Kasia

    Thread Starter crispybran

    (@crispybran)

    I sent two replies via e-mail, but apparently they have not gotten through. I pasted the export in the link you sent. Did you get it?

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @crispybran

    I am afraid the forum won’t update the ticket when replying to the email, you need to reply directly here, could you please share the form on this ticket reply?

    Best Regards
    Patrick Freitas

    Thread Starter crispybran

    (@crispybran)

    I will be out of the office until the end of the month. I will get back to you then.

    Thread Starter crispybran

    (@crispybran)

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You’ll receive an email when your account is activated.","submission-behaviour":"behaviour-hide","redirect-url":""}],"notifications":[{"slug":"notification-1111-1111","label":"Treasurer E-mail","email-recipients":"default","recipients":"treasurer@koha-us.org","email-subject":"Membership Registration on {site_url}","email-editor":"<p>Membership registration for {site_url} has been submitted on {date_mdy}: <br /><br />{all_non_empty_fields}<br /><br />Click {submission_url} to view the submission.<br /><br />---<br />This message was sent from {site_url}.</p>","email-subject-method-email":"New User Registration on {site_url}","email-editor-method-email":"New user registration on your site {site_url}: <br /><br /> {all_fields} <br /><br /> Click {submission_url} to view the submission.<br /><br />---<br />This message was sent from {site_url}","email-subject-method-manual":"New User Registration on {site_url} needs approval.","email-editor-method-manual":"New user registration on your site {site_url}: <br /><br /> {all_fields} <br /><br /> The account is still not activated and needs your approval. To activate this account, click the link below.<br />{account_approval_link} <br /><br />Click {submission_url} to view the submission on your website's dashboard.<br /><br />This message was sent from {site_url}","conditions":[]},{"slug":"notification-1111-1112","label":"User Confirmation E-mail","email-recipients":"default","recipients":"{email-1}","email-subject":"Membership Registration for {site_title}","email-editor":"<p>{date_mdy}</p>\n<p>Thank you for registering for membership at {site_title}. Here's what you gave us: <br /><br />{all_non_empty_fields}<br /><br /><br />---<br />This message was sent from {site_url}.</p>","email-subject-method-email":"Activate your account on {site_url}","email-editor-method-email":"Dear {username} <br /><br />Thank you for signing up on our website. You are one step away from activating your account. We have sent you another email containing a confirmation link. Please click on that link to activate your account.<br /><br />This message was sent from {site_url}","email-subject-method-manual":"Your new account on {site_title} is under review.","email-editor-method-manual":"Your new account on {site_title} is under review.<br />You'll receive another email once the site admin approves your account. You should be able to login into your account after that.<br /><br />---<br />This message was sent from {site_url}","conditions":[],"routing":[],"from-name":"","form-email":"","replyto-email":"","cc-email":"","bcc-email":""}]},"status":"publish","version":"1.15.14"}

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