Title: Forminator Error ModSecurity
Last modified: August 31, 2022

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# Forminator Error ModSecurity

 *  Resolved [Maraleen](https://wordpress.org/support/users/maraleen/)
 * (@maraleen)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/forminator-error-modsecurity/)
 * Hi
 * I’ve noticed the following error in the site’s error log:
    ModSecurity: Audit
   log: Failed to unlock global mutex: Invalid argument [hostname “www.su-bursaries.
   online”] [uri “/wp-admin/admin-ajax.php”] [unique_id “Yw7MaDARgF7Vf5033tvyMgAAAAA”],
   referer: /wp-admin/admin.php?page=forminator-entries&form_type=forminator_forms&
   form_id=204517
 * Why is this happening? Would this result in the error message ‘An error occurred
   while processing the form. Please try again.’
    Some users are intermittently 
   seeing this error message when they try to submit the form.
 * Kind Regards
    Maraleen

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Jair – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport15/)
 * (@wpmudevsupport15)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/forminator-error-modsecurity/#post-15969973)
 * Hi [@maraleen](https://wordpress.org/support/users/maraleen/),
 * I hope you are doing well today!
 * ModSecurity is a module act like a web application firewall for security, and
   it looks like some of the rules defined in it, seeems to be blocking Forminator.
 * Please check with your hosting provider and exclude the rule that might be causing
   the issue.
 * Kind regards,
    Zafer
 *  Thread Starter [Maraleen](https://wordpress.org/support/users/maraleen/)
 * (@maraleen)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/forminator-error-modsecurity/#post-15973319)
 * I will contact them. Thanks for the feedback.
 * Kind Regards
    m

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Forminator Error ModSecurity’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [Maraleen](https://wordpress.org/support/users/maraleen/)
 * Last activity: [3 years, 7 months ago](https://wordpress.org/support/topic/forminator-error-modsecurity/#post-15973319)
 * Status: resolved