Title: Formatting problem Last modified: January 31, 2017 --- # Formatting problem * [wplms](https://wordpress.org/support/users/wplms/) * (@wplms) * [9 years, 8 months ago](https://wordpress.org/support/topic/formatting-problem-9/) * Thanks for awesome plugin. My site went from taking over 12 seconds to load down to only two seconds. * I wanted to compare exact times of your plugin to Autoptimize & Cache Enabler. So, I deactivated WP-Roids to test, then when I reactived WP-Roids (after deactivating Autoptimize & Cache Enabler) my site looked like the CSS files and formatting were gone. As soon as I deactivated the plugin the formatting returned to normal. * I would like to make a donation to the project as soon I get it running on my sites. * Thank you! Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/formatting-problem-9/page/2/?output_format=md) [→](https://wordpress.org/support/topic/formatting-problem-9/page/2/?output_format=md) * Plugin Author [Philip K Meadows](https://wordpress.org/support/users/philmeadows/) * (@philmeadows) * [9 years, 8 months ago](https://wordpress.org/support/topic/formatting-problem-9/#post-8720314) * Those two plugins leave a directory named `cache` in your `wp-content` folder, even after deletion, but shouldn’t cause a problem * I have JUST released v1.2 of WP Roids and mimicked your tests on a fresh WP install… * Baseline [⌊Baseline⌉](https://i0.wp.com/cdn.philmeadows.com/wp-roids/2017-01-31/baseline.png) * Autoptimize + Cache Enabler [⌊Autoptimize + Cache Enabler⌉](https://i0.wp.com/cdn.philmeadows.com/wp-roids/2017-01-31/autoptimize-w-cache-enabler.png) * WP Roids [⌊WP Roids⌉](https://i0.wp.com/cdn.philmeadows.com/wp-roids/2017-01-31/wp-roids.png) * *drops mic* - This reply was modified 9 years, 8 months ago by [Philip K Meadows](https://wordpress.org/support/users/philmeadows/). Reason: Links to original images added * Plugin Author [Philip K Meadows](https://wordpress.org/support/users/philmeadows/) * (@philmeadows) * [9 years, 8 months ago](https://wordpress.org/support/topic/formatting-problem-9/#post-8720376) * Links to larger images: - [Baseline](http://cdn.philmeadows.com/wp-roids/2017-01-31/baseline.png) - [Autoptimize and Cache Enabler](http://cdn.philmeadows.com/wp-roids/2017-01-31/autoptimize-w-cache-enabler.png) - [WP Roids](http://cdn.philmeadows.com/wp-roids/2017-01-31/wp-roids.png) * Thread Starter [wplms](https://wordpress.org/support/users/wplms/) * (@wplms) * [9 years, 8 months ago](https://wordpress.org/support/topic/formatting-problem-9/#post-8723302) * Hello, * I updated the plugin and now my site is now throwing a 403 error in Microsoft Edge and some formatting errors in Chrome. * If I deactivate WP-Roids then the site works again. When I test the site in [https://varvy.com/pagespeed/](https://varvy.com/pagespeed/) is says that there are no external CSS, images or javascript files which is not correct. * Please advise… - This reply was modified 9 years, 8 months ago by [wplms](https://wordpress.org/support/users/wplms/). - This reply was modified 9 years, 8 months ago by [wplms](https://wordpress.org/support/users/wplms/). * Thread Starter [wplms](https://wordpress.org/support/users/wplms/) * (@wplms) * [9 years, 8 months ago](https://wordpress.org/support/topic/formatting-problem-9/#post-8723510) * I really need some help here getting my site back online. * Thread Starter [wplms](https://wordpress.org/support/users/wplms/) * (@wplms) * [9 years, 8 months ago](https://wordpress.org/support/topic/formatting-problem-9/#post-8723570) * I restored my site and deleted the plugin. I think your plugin is going to be excellent, but it needs to be tested more. Please let me know when it is fixed. * Thread Starter [wplms](https://wordpress.org/support/users/wplms/) * (@wplms) * [9 years, 8 months ago](https://wordpress.org/support/topic/formatting-problem-9/#post-8723571) * Somewhere between activating and deactivating the other plugins and yours to test the differences, it ruined my formatting and eventually caused a 403 error. After deleting the plugin, it was still caching the pages where the formatting was broken. * Plugin Author [Philip K Meadows](https://wordpress.org/support/users/philmeadows/) * (@philmeadows) * [9 years, 8 months ago](https://wordpress.org/support/topic/formatting-problem-9/#post-8726231) * Just released 1.3.3 which covers a lot of issues * Let me know how it goes… * Plugin Author [Philip K Meadows](https://wordpress.org/support/users/philmeadows/) * (@philmeadows) * [9 years, 8 months ago](https://wordpress.org/support/topic/formatting-problem-9/#post-8726238) * Remember to clear your browser history too 😉 * Plugin Author [Philip K Meadows](https://wordpress.org/support/users/philmeadows/) * (@philmeadows) * [9 years, 8 months ago](https://wordpress.org/support/topic/formatting-problem-9/#post-8732272) * I appreciate your enthusiasm for my plugin * You have seen a glimpse that it DOES do well * I ask you try the latest version, and note the new debug suggestions on the plugin homepage * With your help we can make others’ sites faster… * Thread Starter [wplms](https://wordpress.org/support/users/wplms/) * (@wplms) * [9 years, 8 months ago](https://wordpress.org/support/topic/formatting-problem-9/#post-8732406) * I tried yesterday’s version. Is that the latest, or have you since upgraded? * Have you identified what was causing the 403 and formatting errors? I would like to try it again. And if it does work as desired I am happy to contribute to the project. * Please let me know what you identified as the problem * Plugin Author [Philip K Meadows](https://wordpress.org/support/users/philmeadows/) * (@philmeadows) * [9 years, 8 months ago](https://wordpress.org/support/topic/formatting-problem-9/#post-8732492) * Nah, there’s a new version (1.3.5) released a couple of hours ago * It adds a fix regarding inline comments in javascript, though I’ve since spotted glitch in Twitter Bootstrap JS where it issues the `use strict` command * I also tweaked commands on all plugin updates & theme switching to purge and check compatibility * I couldn’t replicate the 403 error, will try in IE back to v.9/10 * Are you running Linux & Apache? Any other funky server tools? * Did you give me a list of your active plugins? Have you tried with Twenty Seventeen theme? * Thanks for your continued interest, I REALLY appreciate it * Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/) * (@jdembowski) * Forum Moderator and Brute Squad * [9 years, 8 months ago](https://wordpress.org/support/topic/formatting-problem-9/page/2/#post-8737876) * [@wplms](https://wordpress.org/support/users/wplms/) [@philmeadows](https://wordpress.org/support/users/philmeadows/) I’ve deleted the offer and email for logging into the users site. I’m am 100% sure you mean well but please _never ask for credentials on these forums._ * [http://codex.wordpress.org/Forum_Welcome#The_Bad_Stuff](http://codex.wordpress.org/Forum_Welcome#The_Bad_Stuff) * Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER. * If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty. * Please be aware that repeatedly accepting credentials will result in us asking you to repeatedly stop before escalating up to the plugins team. * There are many ways to get information you need and accessing the user’s site should not be one of them. - Ask for a link to the [http://pasetbin.com/](http://pasetbin.com/) log of the user’s web server error log. - Ask the user to create and post a link to their `phpinfo();` output. - Ask the user to install the [Send System Info plugin](https://wordpress.org/plugins/send-system-info/) and get the data that way. - Walk the user through [enabling WP_DEBUG and how to log that output to a file and how to share that file.](https://codex.wordpress.org/WP_DEBUG#WP_DEBUG_LOG_and_WP_DEBUG_DISPLAY) - Walk the user through basic troubleshooting steps such and disabling all other plugins except yours, switch to the Twenty Fifteen theme, clear their cache and cookies and try again. - Ask the user for the step-by-step on how they can reproduce the problem. * You get the idea. * Volunteer support is not easy. But these forums need to a safe place for all users, experienced or new. Accessing their system that way is a short cut that will get you into real trouble in these forums. * Plugin Author [Philip K Meadows](https://wordpress.org/support/users/philmeadows/) * (@philmeadows) * [9 years, 8 months ago](https://wordpress.org/support/topic/formatting-problem-9/page/2/#post-8746146) * [@wplms](https://wordpress.org/support/users/wplms/) V2 is out now! It has many improvements * **Make sure you deactivate and reactivate!** * This is to reformat `.htaccess` * Plugin Author [Philip K Meadows](https://wordpress.org/support/users/philmeadows/) * (@philmeadows) * [9 years, 8 months ago](https://wordpress.org/support/topic/formatting-problem-9/page/2/#post-8800565) * [@wplms](https://wordpress.org/support/users/wplms/) V2.1+ deals with issues created by Visual Composer, which your site at _[https://www.elearningdirectory.com](https://www.elearningdirectory.com)_ uses * P.S. Your menu links do not work * Thread Starter [wplms](https://wordpress.org/support/users/wplms/) * (@wplms) * [9 years, 8 months ago](https://wordpress.org/support/topic/formatting-problem-9/page/2/#post-8812795) * Hi Philip, * I installed WP-Roids today on another site of mine and it crashed the site with a 503 error. * The good news is that the backend of my site was still operational. Only the front end was giving the 503 error. * I am happy to contribute financially to your plugin if you can get it working reliably. Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/formatting-problem-9/page/2/?output_format=md) [→](https://wordpress.org/support/topic/formatting-problem-9/page/2/?output_format=md) The topic ‘Formatting problem’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/wp-roids_626262.svg) * [WP Roids](https://wordpress.org/plugins/wp-roids/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-roids/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-roids/) * [Active Topics](https://wordpress.org/support/plugin/wp-roids/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-roids/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-roids/reviews/) * 21 replies * 3 participants * Last reply from: [Philip K Meadows](https://wordpress.org/support/users/philmeadows/) * Last activity: [9 years, 7 months ago](https://wordpress.org/support/topic/formatting-problem-9/page/2/#post-8821077) * Status: not resolved