• Resolved playpianotoday

    (@playpianotoday)


    I just started using your plugin, so far it seems very good. I have an issue with formatting on IE.

    It appears that some of the text is not being displayed properly, it appears to be a spacing issue. Strangely, when I reload the page the issue usually disappears.

    Pricing Tables Formatting

    The direct link to this page is http://build.playpianotoday.com/membership-options

    Thank you in advance for your support.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter playpianotoday

    (@playpianotoday)

    Occasionally, the ‘More Info’ box at the bottom also appears to become truncated, reading ‘More Inf’ with a partial ‘o’ at the end.

    Plugin Author fatcatapps

    (@fatcatapps)

    Hello there,

    Internet Explorer can be weird sometimes and we’ve tried our best to make the plugin as compatible with it as possible. So although this issue might be occurring for some of the users we can’t really address a fix to it currently.

    We try to address only major bugs and conflicts in the forums and these seem to be a somewhat minor issue for us.

    P.S. I’ve noticed that you are using one of the themes from the premium version of the plugin. We have a dedicated channel for our premium customers which an be accessed from here: https://fatcatapps.com/support/

    So in the future, if you run into any other issues please submit a ticket there.

    Thanks.

    Thread Starter playpianotoday

    (@playpianotoday)

    Ok, thank you for the premium support link.

    This issue seems to be isolated to the template I’m using. This is a little disappointing, as I would prefer to use that template, but it’s not a deal-breaker.

    Thank you for the support.

Viewing 3 replies - 1 through 3 (of 3 total)
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