Formatting Issues on Browser, Not Loading on Mobile

  • Resolved ryant4944

    (@ryant4944)


    2 years, 3 months ago

    Hi,

    The plugin page dots are slightly off-center as well as covering up some text on a couple of slides.

    Also, the entire plugin won’t load when viewed on mobile.

    Any ideas?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Bayejid Ahmed

    (@bayejid00)

    2 years, 3 months ago

    Hi @ryant4944,

    Thanks for reaching us. Hope you are doing good.

    The issue is occurred due to CSS conflict with the theme. To fix the issue please use the following custom CSS in the plugin custom CSS field. Please have a look at the screenshot for your better understanding.

    .sp-testimonial-free-wrapper .slick-dots {
    position: static;
}
.sp-testimonial-free-wrapper .slick-prev::before {
   display: none !important;
}

    Could you please try to disable the preloader in the General Settings tab to resolve the loading issue? See the screenshot.

    Hope the above information helps. Please let us know if the above CSS works or not.

    Thread Starter ryant4944

    (@ryant4944)

    2 years, 3 months ago

    Thanks for the info. I added the CSS and disabled the preloader but nothing has seemed to have changed on my end. Could you confirm that it hasn’t changed for you?

    Thread Starter ryant4944

    (@ryant4944)

    2 years, 3 months ago

    Scratch that. It must have taken some time to take effect. Works perfectly now. Thanks so much!

    Plugin Support Bayejid Ahmed

    (@bayejid00)

    2 years, 3 months ago

    Hi @ryant4944,

    Nice to hear that it works perfectly. If you like our plugin and support, share your experience in the review section.

    Thank you too.

Viewing 4 replies - 1 through 4 (of 4 total)
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