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[resolved] Form With Multiple Uploads Doesn't Submit (2 posts)

  1. QueenCityPrints
    Member
    Posted 2 years ago #

    I am having issues with a form that I am using for customers to upload their artwork for printing. When I test with one image between 5-10mbs it uploads and submits quickly and correctly. But, when I add more than one file over the 5mb size, the arrows just cycle and nothing is submitted. I should say, it isn't the multiple file issue, I tested it with smaller files and it worked perfectly. Also, all the sizes have been set to 10mb in the form.

    I don't get any errors or pop-ups within the form, the processing arrows just go on forever.

    This is for a new product and my customers are starting to get fussy, please help!

    You can view the existing form at http://www.queencityprints.com/fine-art-giclee/order-form/

    http://wordpress.org/extend/plugins/contact-form-7/

  2. Takayuki Miyoshi
    Member
    Plugin Author

    Posted 2 years ago #

    1. Check the PHP error log. You will find the reason of the failure.
    2. Maybe it's relating PHP settings. Check common pitfalls of file uploads.

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