Contact Form 7
[resolved] Form With Multiple Uploads Doesn't Submit (2 posts)

  1. QueenCityPrints
    Posted 3 years ago #

    I am having issues with a form that I am using for customers to upload their artwork for printing. When I test with one image between 5-10mbs it uploads and submits quickly and correctly. But, when I add more than one file over the 5mb size, the arrows just cycle and nothing is submitted. I should say, it isn't the multiple file issue, I tested it with smaller files and it worked perfectly. Also, all the sizes have been set to 10mb in the form.

    I don't get any errors or pop-ups within the form, the processing arrows just go on forever.

    This is for a new product and my customers are starting to get fussy, please help!

    You can view the existing form at http://www.queencityprints.com/fine-art-giclee/order-form/


  2. Takayuki Miyoshi
    Plugin Author

    Posted 3 years ago #

    1. Check the PHP error log. You will find the reason of the failure.
    2. Maybe it's relating PHP settings. Check common pitfalls of file uploads.

Topic Closed

This topic has been closed to new replies.

About this Plugin

  • Contact Form 7
  • Frequently Asked Questions
  • Support Threads
  • Reviews

About this Topic