Title: Form will not allow input
Last modified: November 14, 2020

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# Form will not allow input

 *  Resolved [Sam Hatton](https://wordpress.org/support/users/sam-hatton/)
 * (@sam-hatton)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/form-will-not-allow-input/)
 * After updating, CC form will not allow for user input.
    Square has been deleted
   until this issue can be resolved.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fform-will-not-allow-input%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Aashik P – a11n](https://wordpress.org/support/users/aashik/)
 * (@aashik)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/form-will-not-allow-input/#post-13666171)
 * Hi there!
 * With Square removed as a payment method, we won’t be able to view it on the checkout
   page.
 * For further investigation, can you please confirm that you’ve followed the instructions
   in the [documentation](http://docs.woocommerce.com/document/woocommerce-square/)
   to set up the payment gateway?
 * If yes, and you’re still having trouble with the payment gateway, please get 
   back to us with:
 * 1. System Status Report:
 * You can find it via WooCommerce > Status.
    Select “Get system report” and then“
   Copy for support”.  Once you’ve done that, paste it here in your response.
 * 2. A screenshot of Square settings (WooCommerce > Settings > Square > Settings)
 * If you don’t already have a screenshot service installed, you can try [https://snipboard.io](https://snipboard.io)
   or [http://skitch.com/](http://skitch.com/).
    _You can share the direct link 
   to the image as a response to this topic._
 * 3. Square Logs:
 * There’s a built-in logging system enabled in the Square extension that could 
   help you determine the cause of this behavior. If you haven’t enabled this already,
   you can enable this in (WooCommerce > Settings > Payments > Square) :
 * ⌊square⌉⌊square⌉
    Link to image: [https://d.pr/i/GX6qLH](https://d.pr/i/GX6qLH)
 * Once enabled, this logs the transactions and errors in **WooCommerce > Status
   > Logs >** Search for  `Square credit` logs in the drop-down at the top-right
   section and click on `view` button. Please copy the logs you’re seeing and paste
   them as a response to this topic.
 * This will help us track where the problem lies. Note that we will only be able
   to view logs for actions performed after logging has been enabled. So we wouldn’t
   be able to track behavior via log if that occurred before enabling logs for the
   same.
 * **[Please redact any private details, including address, name, email address,
   transaction details, API Keys, Passwords, etc]**
 *  Plugin Support [Aashik P – a11n](https://wordpress.org/support/users/aashik/)
 * (@aashik)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/form-will-not-allow-input/#post-13696615)
 * Howdy!
 * We haven’t heard back from you in a while, so I’m going to go ahead and mark 
   this thread as resolved. If you have any other questions please start a new thread.
 * Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Form will not allow input’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-square/assets/icon-256x256.png?rev=3234354)
 * [WooCommerce Square](https://wordpress.org/plugins/woocommerce-square/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-square/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-square/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-square/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-square/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-square/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Aashik P – a11n](https://wordpress.org/support/users/aashik/)
 * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/form-will-not-allow-input/#post-13696615)
 * Status: resolved