Support » Plugin: Forminator Payment, Quiz and Contact Form Plugin » Form textarea field label interfering with input

  • Resolved markovetski

    (@markovetski)


    Hi to the great team of Forminator 🙂

    I am facing an issue with one form where the textarea field label interfering with the input.

    You can see the form before adding text:
    https://snipboard.io/dG3oZL.jpg

    And when the text been deployed:
    https://snipboard.io/wtOMiI.jpg

    The code of the form is attached here:
    {“type”:”form”,”data”:{“fields”:[{“id”:”text-5″,”element_id”:”text-5″,”form_id”:”wrapper-4271-7659″,”type”:”text”,”options”:[],”cols”:12,”conditions”:[],”wrapper_id”:”wrapper-4271-7659″,”input_type”:”line”,”limit_type”:”words”,”field_label”:”Your Target”,”placeholder”:”E.g. Find new customers”,”limit”:”20″,”required”:true,”required_message”:”This field is mandatory. Without this information, we can’t assist you”,”description”:”Please provide a short description of what you are searching for”,”formid”:”wrapper-258-1994″},{“id”:”text-7″,”element_id”:”text-7″,”form_id”:”wrapper-6069-2954″,”type”:”text”,”options”:[],”cols”:12,”conditions”:[],”wrapper_id”:”wrapper-6069-2954″,”input_type”:”line”,”limit_type”:”words”,”field_label”:”Target Segment”,”placeholder”:”E.g. Producer, Distributor “,”limit”:”20″,”required”:true,”required_message”:”This field is mandatory. Without this information, we can’t assist you”,”description”:”Please provide the segment of your target relevant companies “,”formid”:”wrapper-4383-329″},{“id”:”text-3″,”element_id”:”text-3″,”form_id”:”wrapper-4009-2547″,”type”:”text”,”options”:[],”cols”:12,”conditions”:[],”wrapper_id”:”wrapper-4009-2547″,”input_type”:”line”,”limit_type”:”words”,”field_label”:”Target Country”,”placeholder”:”E.g Brazil, China”,”limit”:”20″,”required”:true,”required_message”:”This field is mandatory. Without this information, we can’t assist you”,”formid”:”wrapper-2877-1140″,”description”:”Please provide the name of your target country (or countries)”},{“id”:”text-6″,”element_id”:”text-6″,”form_id”:”wrapper-5679-5966″,”type”:”text”,”options”:[],”cols”:12,”conditions”:[],”wrapper_id”:”wrapper-5679-5966″,”input_type”:”line”,”limit_type”:”words”,”field_label”:”Your Company Role”,”placeholder”:”E.g. Producer, Distributor “,”limit”:”20″,”required”:true,”required_message”:”This field is mandatory. Without this information, we can’t assist you”,”description”:”Please provide your most relevant company Role”,”formid”:”wrapper-7283-2026″},{“id”:”text-1″,”element_id”:”text-1″,”form_id”:”wrapper-9777-9855″,”type”:”text”,”options”:[],”cols”:12,”conditions”:[],”wrapper_id”:”wrapper-9777-9855″,”input_type”:”line”,”limit_type”:”words”,”field_label”:”Your Company Segment”,”placeholder”:”E.g. We are Producers of, We are Distributor of”,”limit”:”20″,”required”:true,”required_message”:”This field is mandatory. Without this information, we can’t assist you”,”description”:”Please provide a short description of your company business scope”},{“id”:”text-4″,”element_id”:”text-4″,”form_id”:”wrapper-1678-5251″,”type”:”text”,”options”:[],”cols”:12,”conditions”:[],”wrapper_id”:”wrapper-1678-5251″,”input_type”:”line”,”limit_type”:”words”,”field_label”:”Your Company Tags (this will be used as a filter in WorldProNet database)”,”placeholder”:”E.g. Jams, Strawberries, Organic, 240 gr glass package, Iso 22000″,”limit”:”20″,”required”:true,”required_message”:”This field is mandatory. Without this information, we can’t assist you”,”description”:”Please provide the must relevan tags that describes your company business scope”,”formid”:”wrapper-7101-9972″},{“id”:”textarea-1″,”element_id”:”textarea-1″,”form_id”:”wrapper-990-9633″,”type”:”textarea”,”cols”:12,”required”:true,”field_label”:”Your Company Detailed Description”,”placeholder”:”E.g. We are a manufacturer of frozen fruits…”,”input_type”:”paragraph”,”limit”:””,”limit_type”:”characters”,”wrapper_id”:”wrapper-990-9633″,”description”:”Please share more details about your company activities”,”editor-type”:”false”,”required_message”:”This field is mandatory. Without this information, we can’t assist you”,”conditions”:[],”default”:””},{“id”:”name-1″,”element_id”:”name-1″,”form_id”:”wrapper-1311247712118-1194″,”type”:”name”,”options”:[],”cols”:4,”conditions”:[],”wrapper_id”:”wrapper-1311247712118-1194″,”field_label”:”First Name”,”placeholder”:”E.g. John”,”prefix_label”:”Prefix”,”fname_label”:”First Name”,”fname_placeholder”:”E.g. John”,”mname_label”:”Middle Name”,”mname_placeholder”:”E.g. Smith”,”lname_label”:”Last Name”,”lname_placeholder”:”E.g. Doe”,”prefix”:false,”fname”:”true”,”mname”:false,”lname”:”true”,”required_message”:”First name is required.”,”prefix_required_message”:”Prefix is required.”,”fname_required_message”:”First Name is required.”,”mname_required_message”:”Middle Name is required.”,”lname_required_message”:”Last Name is required.”,”multiple_name”:”false”,”required”:true,”fname_required”:true,”lname_required”:true,”description”:”Your First Name”},{“id”:”name-3″,”element_id”:”name-3″,”form_id”:”wrapper-1311247712118-1194″,”type”:”name”,”options”:[],”cols”:4,”conditions”:[],”wrapper_id”:”wrapper-1311247712118-1194″,”field_label”:”Last Name”,”placeholder”:”E.g. Doe”,”prefix_label”:”Prefix”,”fname_label”:”First Name”,”fname_placeholder”:”E.g. John”,”mname_label”:”Middle Name”,”mname_placeholder”:”E.g. Smith”,”lname_label”:”Last Name”,”lname_placeholder”:”E.g. Doe”,”prefix”:false,”fname”:”true”,”mname”:false,”lname”:”true”,”required_message”:”Last name is required.”,”prefix_required_message”:”Prefix is required.”,”fname_required_message”:”First Name is required.”,”mname_required_message”:”Middle Name is required.”,”lname_required_message”:”Last Name is required.”,”multiple_name”:”false”,”required”:true,”fname_required”:true,”lname_required”:true,”formid”:”wrapper-3068-6100″,”description”:”Your Last Name”},{“id”:”text-2″,”element_id”:”text-2″,”form_id”:”wrapper-1311247712118-1194″,”type”:”text”,”options”:[],”cols”:4,”conditions”:[],”wrapper_id”:”wrapper-1311247712118-1194″,”input_type”:”line”,”limit_type”:”words”,”field_label”:”Position”,”placeholder”:”E.g. CEO, Sales manager”,”limit”:”10″,”required”:true,”required_message”:”Please provide your position”,”formid”:”wrapper-4850-5420″,”description”:”Your Position”},{“id”:”name-2″,”element_id”:”name-2″,”form_id”:”wrapper-4119-9606″,”type”:”name”,”options”:[],”cols”:4,”conditions”:[],”wrapper_id”:”wrapper-4119-9606″,”field_label”:”Company name”,”placeholder”:”E.g. Google”,”prefix_label”:”Prefix”,”fname_label”:”First Name”,”fname_placeholder”:”E.g. John”,”mname_label”:”Middle Name”,”mname_placeholder”:”E.g. Smith”,”lname_label”:”Last Name”,”lname_placeholder”:”E.g. 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Sydney”,”address_state_label”:”State/Province”,”address_state_placeholder”:”E.g. New South Wales”,”address_zip_label”:”ZIP / Postal Code”,”address_zip_placeholder”:”E.g. 2000″,”address_country_label”:”Country”,”address_line_label”:”Apartment, suite, etc”,”street_address_required_message”:”This field is required. Please enter the street address.”,”address_zip_required_message”:”This field is required. Please enter the zip code.”,”address_country_required_message”:”This field is required. Please select the country.”,”address_city_required_message”:”This field is required. Please enter the city.”,”address_state_required_message”:”This field is required. Please enter the state.”,”address_line_required_message”:”This field is required. Please enter address line.”,”street_address_required”:false,”address_line_required”:false,”address_city_required”:false,”address_state_required”:false},{“id”:”text-8″,”element_id”:”text-8″,”form_id”:”wrapper-551-9046″,”type”:”text”,”options”:[],”cols”:12,”conditions”:[],”wrapper_id”:”wrapper-551-9046″,”input_type”:”line”,”limit_type”:”words”,”field_label”:”Your Country”,”placeholder”:”E.g Brazil, China”,”limit”:”20″,”required”:true,”required_message”:”This field is mandatory. Without this information, we can’t assist you”,”formid”:”wrapper-9253-9216″,”description”:”Please provide your country name”},{“id”:”url-1″,”element_id”:”url-1″,”form_id”:”wrapper-5990-960″,”type”:”url”,”options”:[],”cols”:6,”conditions”:[],”wrapper_id”:”wrapper-5990-960″,”field_label”:”Website”,”placeholder”:”E.g. http://www.example.com&#8221;},{“id”:”phone-2″,”element_id”:”phone-2″,”form_id”:”wrapper-5990-960″,”type”:”phone”,”cols”:6,”required”:false,”field_label”:”Company Phone Number”,”placeholder”:”E.g. +1 3004005000″,”validation”:”false”,”validation_text”:””,”phone_validation_type”:”international”,”validation_message”:”Please provide a valid phone number”,”wrapper_id”:”wrapper-5990-960″,”conditions”:[],”formid”:”wrapper-4119-9606″},{“id”:”gdprcheckbox-1″,”element_id”:”gdprcheckbox-1″,”form_id”:”wrapper-651-6814″,”type”:”gdprcheckbox”,”options”:[],”cols”:12,”conditions”:[],”wrapper_id”:”wrapper-651-6814″,”required”:”true”,”field_label”:”GDPR”,”gdpr_description”:”Yes, I agree with privacy policy, terms and condition“}],”settings”:{“pagination-header”:”bar”,”paginationData”:{“pagination-header”:”bar”},”formName”:”Free basic listing”,”version”:”1.10.2″,”form-border-style”:”none”,”form-padding”:””,”form-border”:””,”fields-style”:”custom”,”validation”:”on_submit”,”form-style”:”material”,”enable-ajax”:”true”,”autoclose”:”true”,”submission-indicator”:”show”,”indicator-label”:”Submitting…”,”submission-behaviour”:”behaviour-thankyou”,”thankyou-message”:”<p>Thank you for request, we will review your information and will be in touch shortly.</p>”,”submitData”:{“custom-submit-text”:”Send Message”,”custom-invalid-form-message”:”Error: Your form is not valid, please fix the errors!”},”validation-inline”:”1″,”form-expire”:”no_expire”,”use-admin-email”:”true”,”admin-email-title”:”Free basic listing service request #{submission_id} for {form_name}”,”admin-email-editor”:”You have a new website form submission: <br/> {all_fields} <br/>—<br/> This message was sent from {site_url}.”,”admin-email-recipients”:[“eli_marko@hotmail.com”],”user-email-title”:”Thank you”,”user-email-editor”:”Thank you for contacting us, we will be in touch shortly. <br/>—<br/> This message was sent from {site_url}.”,”form-padding-top”:”0″,”form-padding-right”:”0″,”form-padding-bottom”:”0″,”form-padding-left”:”0″,”form-border-width”:”0″,”form-border-radius”:”0″,”cform-label-font-family”:”Roboto”,”cform-label-custom-family”:””,”cform-label-font-size”:”12″,”cform-label-font-weight”:”bold”,”cform-title-font-family”:”Roboto”,”cform-title-custom-family”:””,”cform-title-font-size”:”45″,”cform-title-font-weight”:”normal”,”cform-title-text-align”:”left”,”cform-subtitle-font-family”:”Roboto”,”cform-subtitle-custom-font”:””,”cform-subtitle-font-size”:”18″,”cform-subtitle-font-weight”:”normal”,”cform-subtitle-text-align”:”left”,”cform-input-font-family”:”Roboto”,”cform-input-custom-font”:””,”cform-input-font-size”:”16″,”cform-input-font-weight”:”normal”,”cform-radio-font-family”:”Roboto”,”cform-radio-custom-font”:””,”cform-radio-font-size”:”14″,”cform-radio-font-weight”:”normal”,”cform-select-font-family”:”Roboto”,”cform-select-custom-family”:””,”cform-select-font-size”:”16″,”cform-select-font-weight”:”normal”,”cform-multiselect-font-family”:”Roboto”,”cform-multiselect-custom-font”:””,”cform-multiselect-font-size”:”16″,”cform-multiselect-font-weight”:”normal”,”cform-dropdown-font-family”:”Roboto”,”cform-dropdown-custom-font”:””,”cform-dropdown-font-size”:”16″,”cform-dropdown-font-weight”:”normal”,”cform-calendar-font-family”:”Roboto”,”cform-calendar-custom-font”:””,”cform-calendar-font-size”:”13″,”cform-calendar-font-weight”:”normal”,”cform-button-font-family”:”Roboto”,”cform-button-custom-font”:””,”cform-button-font-size”:”14″,”cform-button-font-weight”:”500″,”cform-timeline-font-family”:”Roboto”,”cform-timeline-custom-font”:””,”cform-timeline-font-size”:”12″,”cform-timeline-font-weight”:”normal”,”cform-pagination-font-family”:””,”cform-pagination-custom-font”:””,”cform-pagination-font-size”:”16″,”cform-pagination-font-weight”:”normal”,”payment_require_ssl”:”true,”,”submission-file”:”delete”,”form_status”:”publish”,”form_name”:”Free basic listing”,”autoclose-time”:”3″,”use-autofill”:”1″,”fields-autofill”:[{“element_id”:”name-1″,”provider”:”wp_user.first_name”,”is_editable”:”yes”},{“element_id”:”name-3″,”provider”:”wp_user.last_name”,”is_editable”:”yes”},{“element_id”:”email-1″,”provider”:”wp_user.email”,”is_editable”:”yes”}],”honeypot”:”1″,”use_ajax_load”:”1″,”admin-email-cc-address”:””,”admin-email-bcc-address”:””,”use-user-email”:”1″,”user-email-recipients”:””,”user-email-cc-address”:””,”user-email-bcc-address”:””,”user-email-from-address”:”{email-1}”},”client_id”:null,”notifications”:[{“slug”:”notification-1111-2222″,”label”:”Admin Email”,”email-recipients”:”default”,”recipients”:”eli_marko@hotmail.com”,”email-subject”:”Free basic listing service request #{submission_id} for {form_name}”,”email-editor”:”You have a new website form submission: <br/> {all_fields} <br/>—<br/> This message was sent from {site_url}.”},{“slug”:”notification-3333-4444″,”label”:”Confirmation Email”,”email-recipients”:”default”,”form-email”:”{email-1}”,”email-subject”:”Thank you”,”email-editor”:”Thank you for contacting us, we will be in touch shortly. <br/>—<br/> This message was sent from {site_url}.”}]},”status”:”publish”,”version”:”1.10.2″}

    • This topic was modified 1 month, 3 weeks ago by markovetski.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Adam – WPMU DEV Support

    (@wpmudev-support8)

    Hello @markovetski

    I hope you’re well today!

    I have visited your site and I tried to see the issue “live” but either I was checking wrong form or you managed to deal with the issue already as I couldn’t see it there.

    Meanwhile, I tried to import the form to my own site but it seem that the code got altered in a post.

    Did you manage to deal with the issue already or do you still need assistance with it? If you do still need help, could you please form code again but make sure to actually mark it as “code” using “CODE” tool of post editor here? This way it will for sure be properly posted.

    Best regards,
    Adam

    Hi Adam,

    Thanks for your fast reply.

    Please find the direct link to the form (I have 9 different forms on that page):
    https://www.worldpronet.com/basic-services/#FREE-BASIC-LISTING

    And here is the code:
    {“type”:”form”,”data”:{“fields”:[{“id”:”text-5″,”element_id”:”text-5″,”form_id”:”wrapper-4271-7659″,”type”:”text”,”options”:[],”cols”:12,”conditions”:[],”wrapper_id”:”wrapper-4271-7659″,”input_type”:”line”,”limit_type”:”words”,”field_label”:”Your Target”,”placeholder”:”E.g. Find new customers”,”limit”:”20″,”required”:true,”required_message”:”This field is mandatory. Without this information, we can’t assist you”,”description”:”Please provide a short description of what you are searching for”,”formid”:”wrapper-258-1994″},{“id”:”text-7″,”element_id”:”text-7″,”form_id”:”wrapper-6069-2954″,”type”:”text”,”options”:[],”cols”:12,”conditions”:[],”wrapper_id”:”wrapper-6069-2954″,”input_type”:”line”,”limit_type”:”words”,”field_label”:”Target Segment”,”placeholder”:”E.g. Producer, Distributor “,”limit”:”20″,”required”:true,”required_message”:”This field is mandatory. 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Without this information, we can’t assist you”,”description”:”Please provide your most relevant company Role”,”formid”:”wrapper-7283-2026″},{“id”:”text-1″,”element_id”:”text-1″,”form_id”:”wrapper-9777-9855″,”type”:”text”,”options”:[],”cols”:12,”conditions”:[],”wrapper_id”:”wrapper-9777-9855″,”input_type”:”line”,”limit_type”:”words”,”field_label”:”Your Company Segment”,”placeholder”:”E.g. We are Producers of, We are Distributor of”,”limit”:”20″,”required”:true,”required_message”:”This field is mandatory. Without this information, we can’t assist you”,”description”:”Please provide a short description of your company business scope”},{“id”:”text-4″,”element_id”:”text-4″,”form_id”:”wrapper-1678-5251″,”type”:”text”,”options”:[],”cols”:12,”conditions”:[],”wrapper_id”:”wrapper-1678-5251″,”input_type”:”line”,”limit_type”:”words”,”field_label”:”Your Company Tags (this will be used as a filter in WorldProNet database)”,”placeholder”:”E.g. Jams, Strawberries, Organic, 240 gr glass package, Iso 22000″,”limit”:”20″,”required”:true,”required_message”:”This field is mandatory. Without this information, we can’t assist you”,”description”:”Please provide the must relevan tags that describes your company business scope”,”formid”:”wrapper-7101-9972″},{“id”:”textarea-1″,”element_id”:”textarea-1″,”form_id”:”wrapper-990-9633″,”type”:”textarea”,”cols”:12,”required”:true,”field_label”:”Your Company Detailed Description”,”placeholder”:”E.g. We are a manufacturer of frozen fruits…”,”input_type”:”paragraph”,”limit”:””,”limit_type”:”characters”,”wrapper_id”:”wrapper-990-9633″,”description”:”Please share more details about your company activities”,”editor-type”:”false”,”required_message”:”This field is mandatory. Without this information, we can’t assist you”,”conditions”:[],”default”:””},{“id”:”name-1″,”element_id”:”name-1″,”form_id”:”wrapper-1311247712118-1194″,”type”:”name”,”options”:[],”cols”:4,”conditions”:[],”wrapper_id”:”wrapper-1311247712118-1194″,”field_label”:”First Name”,”placeholder”:”E.g. John”,”prefix_label”:”Prefix”,”fname_label”:”First Name”,”fname_placeholder”:”E.g. John”,”mname_label”:”Middle Name”,”mname_placeholder”:”E.g. Smith”,”lname_label”:”Last Name”,”lname_placeholder”:”E.g. Doe”,”prefix”:false,”fname”:”true”,”mname”:false,”lname”:”true”,”required_message”:”First name is required.”,”prefix_required_message”:”Prefix is required.”,”fname_required_message”:”First Name is required.”,”mname_required_message”:”Middle Name is required.”,”lname_required_message”:”Last Name is required.”,”multiple_name”:”false”,”required”:true,”fname_required”:true,”lname_required”:true,”description”:”Your First Name”},{“id”:”name-3″,”element_id”:”name-3″,”form_id”:”wrapper-1311247712118-1194″,”type”:”name”,”options”:[],”cols”:4,”conditions”:[],”wrapper_id”:”wrapper-1311247712118-1194″,”field_label”:”Last Name”,”placeholder”:”E.g. Doe”,”prefix_label”:”Prefix”,”fname_label”:”First Name”,”fname_placeholder”:”E.g. John”,”mname_label”:”Middle Name”,”mname_placeholder”:”E.g. Smith”,”lname_label”:”Last Name”,”lname_placeholder”:”E.g. 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Email”,”email-recipients”:”default”,”form-email”:”{email-1}”,”email-subject”:”Thank you”,”email-editor”:”Thank you for contacting us, we will be in touch shortly. <br/>—<br/> This message was sent from {site_url}.”}]},”status”:”publish”,”version”:”1.10.2″}

    Plugin Support Kasia – WPMU DEV Support

    (@wpmudev-support2)

    Hello @markovetski ,

    Thanks for sending that. I can see the issue. It looks like this is a bug on our side. But please try this CSS workaround to temporarily fix the issue:

    .forminator-textarea {padding-top: 30px;}

    this goes to Custom CSS in the form settings:

    Let me know if this works for you

    kind regards,
    Kasia

    Hi Kasia,
    Yeah. It Worked. Thanks.

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