Support » Plugin: Contact Form 7 » Form submit not reaching my inbox

  • Hi,

    I really need some help. I’ve recently installed the version 3.4 of Contact Form 7 and it is appearing well on my site. HOWEVER, the emails are not reaching my inbox. I’ve tested with both a Hotmail and a Gmail email address. I’ve entered the address in the “To” section when editing the form – is this correct? Why is it not reaching my inbox? I’ve checked spam and it’s not there either. Please help!


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  • I’m having the same problem. I’ve tried sending to my company address as well as my gmail address and neither work. I’m going to try and revert back to a previous version and see if that doesn’t solve the problem.

    I tried reverting back to the previous version but it doesn’t seem to have made any difference. I’ve tried deleting and recreating the contact form shortcode but that made no difference either.

    Anybody know how to configure CF7 to send mail using a username and password?

    This morning I received a mail sent from the previous version of CF7. I don’t know why there was such a big delay but at least it works.

    Okay, I’ve spent the morning trying to figure out how to downgrade to version The cleanest way to do this is to delete the plugin from the Plugins page of the dashboard and then to install the older version. The catch here is that it deletes the forms data from the database. This forms data is stored in wp_posts (WHERE post_type LIKE ‘%wpcf7%’) and wp_postmeta (look for meta_key ‘_mail’, ‘_mail_2’ and ‘_form’ – I think that’s all but I might be wrong).

    I’ve sent a test mail and am waiting now for it to come through. It’s probably going to take a while though.

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