Title: Form submit errors with CF7 version 5.1.4
Last modified: August 13, 2019

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# Form submit errors with CF7 version 5.1.4

 *  Resolved [geoanderson](https://wordpress.org/support/users/geoanderson/)
 * (@geoanderson)
 * [7 years ago](https://wordpress.org/support/topic/form-submit-errors-with-cf7-version-5-1-4/)
 * After updating Contact Form 7 to version 5.1.4 I could no longer submit any of
   my forms with Recaptcha v2 on them and kept receiving the “Please verify that
   you are not a robot.” error alongside the Recaptcha box and the error response
   to the form of “There was an error trying to send your message. Please try again
   later.”
 * Is anyone else having these issues too? Wondering if it is an isolated incident
   and something wrong with my configuration my end or if it is something that needs
   fixing / updating in the next version of wpcf7-recaptcha?
 * Thanks in advance for your help.

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [IQComputing](https://wordpress.org/support/users/iqcomputing/)
 * (@iqcomputing)
 * [7 years ago](https://wordpress.org/support/topic/form-submit-errors-with-cf7-version-5-1-4/#post-11828195)
 * Hello,
 * We’ve tested this with the latest version of both Contact Form 7 and this plugin
   with the Twenty Nineteen theme and didn’t run into the issue described.
 * Some things to debug this kind of issue.
 * **1)** Ensure both plugins are up to date.
 * **2)** Ensure that the reCaptcha plugin is [configured properly](https://wordpress.org/plugins/wpcf7-recaptcha/#installation)
   and that your [domain is whitelisted](https://www.iqcomputing.com/support/articles/generate-google-recaptcha-v2-keys/)
   with the API keys.
 * **3)** If `google.com` is blocked at your location you can use this plugins settings
   to have the API use `recaptcha.net` instead.
 * **4)** Take a full backup of your theme and database ( you should be doing this
   regularlly regardless of issues, backups are great! ). Install the [WordPress Health Check & Troubleshooting plugin](https://wordpress.org/plugins/health-check/).
   This will allow you to safely ( just for your logged in user ) disable all plugins
   except Contact Form 7 and This plugin to see if the issue persists. It will also
   allow you to switch to a default theme to see if the issue lies with the theme
   itself. At which point you can enable plugins until you find the one causing 
   issues.
 * We’ll leave this thread open and hope to hear from other users who either have
   the same issue or are not having issues but the above will at least help you 
   narrow down what could be causing this problem. If you do end up finding a solution
   we would love it if you were to report back here and let us know, maybe there’s
   something we can do on our end to prevent this type of issue from cropping up
   in the future.
 * Have a wonderful rest of your week!
 *  Thread Starter [geoanderson](https://wordpress.org/support/users/geoanderson/)
 * (@geoanderson)
 * [7 years ago](https://wordpress.org/support/topic/form-submit-errors-with-cf7-version-5-1-4/#post-11828603)
 * Thanks so much for your quick and detailed response. It actually does look like
   it might be an issue with Contact Form 7, the support forum over there today 
   has a lot of new posts with the same error I am getting. I’ve had to roll back
   a Contact Form 7 version and things are working again, so I’m almost certain 
   it isn’t to do with your plugin now. I still really appreciate your time and 
   response.
 * Also your plugin has been a life saver for us after the cf7 v3 recaptcha update
   so that you so much 🙂
 *  [lkedwards](https://wordpress.org/support/users/lkedwards/)
 * (@lkedwards)
 * [7 years ago](https://wordpress.org/support/topic/form-submit-errors-with-cf7-version-5-1-4/#post-11851391)
 * [@geoanderson](https://wordpress.org/support/users/geoanderson/)
 * We are having a similar problem with Contact Form 7 v 5.1.4 and recaptcha v 3.
 * You mentioned that you went back to V2. I can’t find any directions on how to
   do that. We no longer have our v2 keys and secret key. Any help you can provide
   would be appreciated.
    -  This reply was modified 7 years ago by [lkedwards](https://wordpress.org/support/users/lkedwards/).
 *  Thread Starter [geoanderson](https://wordpress.org/support/users/geoanderson/)
 * (@geoanderson)
 * [7 years ago](https://wordpress.org/support/topic/form-submit-errors-with-cf7-version-5-1-4/#post-11851948)
 * [@lkedwards](https://wordpress.org/support/users/lkedwards/)
 * I actually ended up rolling back the Contact Form 7 plugin version from 5.1.4
   to 5.1.3, which meant the V2 keys I had in place started working again.
 * If you’ve lost your V2 keys then I’d suggest login to Google ReCaptcha to retrieve
   them or recreating new ones to get things working again.
 * Hope you manage to get things working again.
 *  Plugin Author [IQComputing](https://wordpress.org/support/users/iqcomputing/)
 * (@iqcomputing)
 * [7 years ago](https://wordpress.org/support/topic/form-submit-errors-with-cf7-version-5-1-4/#post-11853242)
 * [@lkedwards](https://wordpress.org/support/users/lkedwards/)
 * You would need to install [this plugin ( Contact Form 7 – reCaptcha v2 )](https://wordpress.org/plugins/wpcf7-recaptcha/)
   to revert your Contact Form 7 back to the Version 2 reCaptcha. This additional
   plugin is a Contact Form 7 extension to revert the old reCaptcha.
 * Once the plugin linked above has been installed you can follow the [Installation Instructions](https://wordpress.org/plugins/wpcf7-recaptcha/#installation)
   to help you revert your reCaptcha to Version 2.
 * If you need additional assistance please [open a new thread](https://wordpress.org/support/plugin/wpcf7-recaptcha/#new-post)
   and we would be happy to help!
 *  [lkedwards](https://wordpress.org/support/users/lkedwards/)
 * (@lkedwards)
 * [7 years ago](https://wordpress.org/support/topic/form-submit-errors-with-cf7-version-5-1-4/#post-11886767)
 * 4444

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Form submit errors with CF7 version 5.1.4’ is closed to new replies.

 * ![](https://ps.w.org/wpcf7-recaptcha/assets/icon.svg?rev=2003053)
 * [ReCaptcha v2 for Contact Form 7](https://wordpress.org/plugins/wpcf7-recaptcha/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wpcf7-recaptcha/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wpcf7-recaptcha/)
 * [Active Topics](https://wordpress.org/support/plugin/wpcf7-recaptcha/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wpcf7-recaptcha/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wpcf7-recaptcha/reviews/)

 * 6 replies
 * 3 participants
 * Last reply from: [lkedwards](https://wordpress.org/support/users/lkedwards/)
 * Last activity: [7 years ago](https://wordpress.org/support/topic/form-submit-errors-with-cf7-version-5-1-4/#post-11886767)
 * Status: resolved