Support » Plugin: WP Mail SMTP by WPForms - The Most Popular SMTP and Email Log Plugin » form submissions don’t include info

  • Resolved michwave

    (@michwave)


    I’m using a ninja forms submission form, and I am receiving emails after the form is submitted.

    However, in the body of the email all I see is the name, email, and the “other information” box. The address, phone, etc fields are not included. I also have the CSV slider on and the email does not have that either.

    What am I doing wrong?

Viewing 1 replies (of 1 total)
  • Plugin Author Slava Abakumov

    (@slaffik)

    Hi,

    WP Mail SMTP does NOT alter email content in any way.

    Most likely you have not configured the Ninja Forms Action correctly (haven’t included everything that you want to see in an email).
    It’s better to either review your NF settings or contact NF support.

Viewing 1 replies (of 1 total)
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