Support » Plugin: Ninja Forms » Form Submissions Blank

  • Resolved Shadow212

    (@shadow212)


    So, I just noticed after I upgraded to the latest version that on one of my forms, my previous submissions are now all blank up until today’s date. On another, they’re blank up until January.

    I have deactivated and reactivated the plugin several times, but the previous form submissions are still blank. I thought updating to the latest version of WP would maybe help, but still nothing.

    Should I completely uninstall and reinstall the plugin to see if that works? Or would that exacerbate the problem more?

    http://wordpress.org/extend/plugins/ninja-forms/

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Kevin Stover

    (@kstover)

    Were you upgrading from version 1.3.x to the newest version, or was it 2.0.x to the newest version?

    Shadow212

    (@shadow212)

    It was 2.0.X to the newest version. Now, I’m not sure if happened between the 1.3.X to the 2.0 update or between the latest updates. I didn’t think to check.

    Plugin Author Kevin Stover

    (@kstover)

    Can you get access to your WordPress MySQL table using something like phpMyAdmin? The submissions would probably need to be exported from there and fixed, then replaced.

    Shadow212

    (@shadow212)

    I was able to get to the appropriate table via phpMyAdmin and export the file as a CSV. I’m just not real sure what in the file I need to fix in order to push it back.

    Plugin Author Kevin Stover

    (@kstover)

    If the data isn’t sensitive, could you send me a copy of all the ninja forms tables as separate .sql output files? I’d need to see those before I could really tell what’s going on there.

    Shadow212

    (@shadow212)

    Sure. I’ll PM those to you. Anything will help!

    Plugin Author Kevin Stover

    (@kstover)

    You can email them if you like to: kevin [a t] wpninjas [d0t] com.

    Shadow212

    (@shadow212)

    Were you able to find anything?

    Plugin Author Kevin Stover

    (@kstover)

    I never received any login information. You can try re-sending them to my email.

    Shadow212

    (@shadow212)

    Kevin, I resent the files. Hopefully they came through this time.

    Plugin Author Kevin Stover

    (@kstover)

    Hey shadow, I haven’t gotten anything yet. Make sure that it’s to kevin{at}wpninjas{dot}net.

Viewing 11 replies - 1 through 11 (of 11 total)
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