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[resolved] Form Submissions Blank (12 posts)

  1. Shadow212
    Member
    Posted 2 years ago #

    So, I just noticed after I upgraded to the latest version that on one of my forms, my previous submissions are now all blank up until today's date. On another, they're blank up until January.

    I have deactivated and reactivated the plugin several times, but the previous form submissions are still blank. I thought updating to the latest version of WP would maybe help, but still nothing.

    Should I completely uninstall and reinstall the plugin to see if that works? Or would that exacerbate the problem more?

    http://wordpress.org/extend/plugins/ninja-forms/

  2. kstover
    The WP Ninjas
    Plugin Author

    Posted 2 years ago #

    Were you upgrading from version 1.3.x to the newest version, or was it 2.0.x to the newest version?

  3. Shadow212
    Member
    Posted 2 years ago #

    It was 2.0.X to the newest version. Now, I'm not sure if happened between the 1.3.X to the 2.0 update or between the latest updates. I didn't think to check.

  4. kstover
    The WP Ninjas
    Plugin Author

    Posted 2 years ago #

    Can you get access to your WordPress MySQL table using something like phpMyAdmin? The submissions would probably need to be exported from there and fixed, then replaced.

  5. Shadow212
    Member
    Posted 2 years ago #

    I was able to get to the appropriate table via phpMyAdmin and export the file as a CSV. I'm just not real sure what in the file I need to fix in order to push it back.

  6. kstover
    The WP Ninjas
    Plugin Author

    Posted 2 years ago #

    If the data isn't sensitive, could you send me a copy of all the ninja forms tables as separate .sql output files? I'd need to see those before I could really tell what's going on there.

  7. Shadow212
    Member
    Posted 2 years ago #

    Sure. I'll PM those to you. Anything will help!

  8. kstover
    The WP Ninjas
    Plugin Author

    Posted 2 years ago #

    You can email them if you like to: kevin [a t] wpninjas [d0t] com.

  9. Shadow212
    Member
    Posted 2 years ago #

    Were you able to find anything?

  10. kstover
    The WP Ninjas
    Plugin Author

    Posted 2 years ago #

    I never received any login information. You can try re-sending them to my email.

  11. Shadow212
    Member
    Posted 2 years ago #

    Kevin, I resent the files. Hopefully they came through this time.

  12. kstover
    The WP Ninjas
    Plugin Author

    Posted 2 years ago #

    Hey shadow, I haven't gotten anything yet. Make sure that it's to kevin{at}wpninjas{dot}net.

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