Support » Plugin: Fast Secure Contact Form » Form sending multiple emails

  • Sometimes I receive multiple emails of a form submission. It doesn’t happen all of the time, but occasionally I will receive a submission notification email five or six times. In the database, the submissions come in seconds after eachother. While it’s possible someone would submit the form several times, I don’t see any reason to do this since the forms seem to be functioning properly and redirected to the appropriate confirmation page. Anyone have similar issues? (sidebar form)

Viewing 7 replies - 1 through 7 (of 7 total)
  • In what database?
    So do you have this plugin installed and is that the database?

    That is strange, I would like to help you figure it out

    Premium Support Ticket

    I have FSCF Version installed as well as Contact Form to DB Version 2.4.5. This has happened on a couple of occasions in the past on various websites and I wrote it off as someone submitting the form more than once, but this time there were six submissions. The second one about 3 minutes after the first and the rest within seconds of each other.

    In FSCF Version 3.1.7
    I added a new feature “click back button and send again prevention trap, when you try to do that, it will show a blank form.”

    So it was possible in older versions for someone to click back button and send, but should not be possible with newer versions.
    If you are reporting this problem to me, is the latest version doing it?

    I’m using …. when I fill out the form and submit it, pressing the back button (Chrome) brings me back to the form with all fields populated…maybe that’s what this person did…

    velvetace, yeah you can still click back and see the form filled out, but if you click it, it should redirect to a blank form and not send any mail a 2nd time. Try it.

    Yep…defaulted to a blank form.

    Versions older than 3.1.7 would have mailed the email and saved to the database again. So with the current version or higher, this should not ever happen.

Viewing 7 replies - 1 through 7 (of 7 total)
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