Title: Form processing options: odd behavior
Last modified: August 31, 2016

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# Form processing options: odd behavior

 *  Resolved [ckpcreative](https://wordpress.org/support/users/ckpcreative/)
 * (@ckpcreative)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/form-processing-options-odd-behavior/)
 * 1. I enter text into the Send email confirmation to form submitter field on SETTINGS
   >>PIRATE FORMS>>>OPTIONS
 * 2. I select SAVE CHANGES
 * 3. I navigate away from the OPTIONS screen
 * 4. I navigate back to the OPTIONS screen
 * 5. Send email confirmation to form submitter field is blank
 * <voice=”ScoobyDooHuh”>WTF?</voice>
 * [https://wordpress.org/plugins/pirate-forms/](https://wordpress.org/plugins/pirate-forms/)

Viewing 12 replies - 1 through 12 (of 12 total)

 *  [veromary](https://wordpress.org/support/users/veromary/)
 * (@veromary)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/form-processing-options-odd-behavior/#post-7413026)
 * Me too.
 * Nothing emailed to the submitter either.
 *  [veromary](https://wordpress.org/support/users/veromary/)
 * (@veromary)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/form-processing-options-odd-behavior/#post-7413027)
 * I disabled the JetPack plugin and now it seems to work – that is, the Send email
   confirmation to form submitter field is still blank, but it did send an email
   to the submitter.
 * Tried enabling SMTP but that gives a time out error.
 * Maybe next I’ll have a look at how to get Proper Contact Form to work with Zerif
   Lite.
 *  [Hardeep Asrani](https://wordpress.org/support/users/hardeepasrani/)
 * (@hardeepasrani)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/form-processing-options-odd-behavior/#post-7413030)
 * Hi,
 * Did you guys fill in proper info to SMTP fields? Let me know. 🙂
 *  [veromary](https://wordpress.org/support/users/veromary/)
 * (@veromary)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/form-processing-options-odd-behavior/#post-7413031)
 * When I set the SMTP fields and submit the form I get a server error. I can only
   get it to work without SMTP. The info is still in the SMTP fields, but the first
   tick box on that tab is unchecked.
 * Just checking again now and submitting the form with smtp active and after clicking
   the send message button the page starts to reload, takes a long time, the recaptcha
   thing comes up with “expired”, but actually got through to say the email was 
   successful. No email has come through though. The contact has appeared in the
   contacts database.
 * It seems the worst bug is that the text in the confirm_email field keeps blanking
   out when you navigate away from the form – I’ve confirmed this on another wordpress
   installation. Maybe something to do with the tabbed settings interface? Proper
   Forms doesn’t have this bug, but also doesn’t have all the features of Pirate
   Forms.
 * One work around I’m thinking about is hard coding the desired text into the settings
   description box, so each time I make changes I can cut and paste the client’s
   text in there.
 *  [veromary](https://wordpress.org/support/users/veromary/)
 * (@veromary)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/form-processing-options-odd-behavior/#post-7413032)
 * Tried smtp without ssl and got an error message:
 * `Warning: stream_socket_enable_crypto(): Peer certificate CN='*.hosting-services.
   net' did not match expected CN='mail.mydomain.com' in /home/myhosting/public_html/
   mywebpage/wp-includes/class-smtp.php on line 344`
 * `Warning: Cannot modify header information - headers already sent by (output 
   started at /home/myhosting/public_html/mywebpage/wp-includes/class-smtp.php:344)
   in /home/myhosting/public_html/mywebpage/wp-includes/pluggable.php on line 1171`
 *  [veromary](https://wordpress.org/support/users/veromary/)
 * (@veromary)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/form-processing-options-odd-behavior/#post-7413033)
 * Do I need an ssl certificate to get this to work?
 *  [veromary](https://wordpress.org/support/users/veromary/)
 * (@veromary)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/form-processing-options-odd-behavior/#post-7413034)
 * I installed Postman SMTP as recommended on another thread and found the ssl smtp
   port wasn’t working so changed to the non-ssl port and so now smtp is working–
   but the contents of the Confirm_email field in the options tab still blanks out
   when I navigate away.
 *  [rodicaelena](https://wordpress.org/support/users/rodicaelena/)
 * (@rodicaelena)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/form-processing-options-odd-behavior/#post-7413036)
 * Hi,
 * I’m sorry for the late answer. I just tested this, and you are right about the
   Send Email Confirmation field not saving. So, I just reported this, and we will
   try to fix this in the next update.
 * Thank you,
    Rodica
 *  [veromary](https://wordpress.org/support/users/veromary/)
 * (@veromary)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/form-processing-options-odd-behavior/#post-7413040)
 * Thank you!
 *  [rodicaelena](https://wordpress.org/support/users/rodicaelena/)
 * (@rodicaelena)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/form-processing-options-odd-behavior/#post-7413041)
 * Hi,
 * The update is live. Could you please update and let me know if everything is 
   ok now?
 * Thank you,
    Rodica
 *  [veromary](https://wordpress.org/support/users/veromary/)
 * (@veromary)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/form-processing-options-odd-behavior/#post-7413042)
 * Thanks! It seems to be all working now.
 * For some reason the Contact notification sender email had adopted the contents
   of Contact submission recipients, but I can’t replicate this glitch, so hopefully
   it was a passing hiccup.
 * THanks again!
 *  [rodicaelena](https://wordpress.org/support/users/rodicaelena/)
 * (@rodicaelena)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/form-processing-options-odd-behavior/#post-7413044)
 * Hi,
 * I’m really happy to hear everything is ok now. If you encounter other issues 
   please let us know.
    Also, if you are happy with our product and support, you
   can always leave us a review here [https://wordpress.org/support/view/plugin-reviews/pirate-forms#postform](https://wordpress.org/support/view/plugin-reviews/pirate-forms#postform),
   it would help us a lot.
 * Best regards,
    Rodica

Viewing 12 replies - 1 through 12 (of 12 total)

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## Tags

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 * 12 replies
 * 4 participants
 * Last reply from: [rodicaelena](https://wordpress.org/support/users/rodicaelena/)
 * Last activity: [10 years, 3 months ago](https://wordpress.org/support/topic/form-processing-options-odd-behavior/#post-7413044)
 * Status: resolved