Support » Plugin: MailChimp Forms by MailMunch » Form only displays sometimes

  • Resolved confusionreigns

    (@confusionreigns)


    Hi,

    The popup form I created in Mailmunch has only displayed twice when tested.

    What I want is for the form to display only when readers go to certain categories. While at a WP Meetup, a dev helped me set up the form and showed me how to set the rules I wanted in the “Behavior” tab. He typed in the first category for me as follows: adoption-rad. At the time, I didn’t think to ask him about that, and I’d rather not wait another month for the next Meetup for my answer since I now have no forms.

    On my site, adoption and RAD (reactive attachment disorder) are one category, so would this be why he listed them as adoption-rad?

    Does the way he did that mean that if I want the form to display in more categories (I do), I should type it all like this? adoption-rad, abuse, searching, humantrafficking? Or should they all be dashed, as you would do for a slug: adoption-rad-abuse-searching-humantrafficking?

    I thought that was the problem at first, but then, even after I removed all of the categories I tried to add myself and just left the original one the dev typed in, the form still only popped up twice while testing.

    And I tested it in the incognito window.

    I hope someone can help. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Liz Gannes

    (@lizgannes)

    Hi @confusionreigns,

    Can you please create a support ticket with us through your MailMunch plugin. This will link your MailMunch account with your ticket. Please also provide the sample URLs where you want the form to display.

    I can set this up for you on my end.

    Hi Liz,

    I did what you asked but nothing works yet.

Viewing 2 replies - 1 through 2 (of 2 total)
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