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Email Before Download
form not showing up (3 posts)

  1. kstavert
    Member
    Posted 1 year ago #

    I entered the code:

    [email-download download_id="43" contact_form_id="7"]

    in the body of the page... it's a single page site with
    a video on top and - desired - contact form that people
    will fill in in order to receive a free guide

    when I update and refresh the page, this is what
    is displayed on the page and no form
    [contact-form-7 404 "Not Found"]

    This is my contact 7 code -
    [contact-form-7 id="14" title="Email Before Download Form"]
    there is an ID #....

    I've tried using 7 as the form ID code and also 14 (as
    shown in contact 7 form) and neither work

    I have extremely little experience/"expertise" in
    using/setting up code...

    I will greatly appreciate your assistance.

    Site is: http://BizKaren.com

    http://wordpress.org/plugins/email-before-download/

  2. kstavert
    Member
    Posted 1 year ago #

    I tried one more thing...

    I put the contact form code into the page
    by itself and saved the page...

    contact form showed up...

    I checked the contact form and realized
    that I'd left the "subject" and "comment"
    sections in the set up..... so, deleted
    these and saved the code...

    I went back to the page and deleted the
    contact form code and once again, entered
    the "email for download" code into the
    same place it had been inserted several
    times before....

    saved/updated the page and VOILA!!!
    the Email for Download form was there..

    I entered my email and submitted...

    It works perfectly....

    at this moment, I don't know WHY it worked
    this time...

    Possibly because I deleted the two fields
    that were not necessary?

    Hope this info is useful to someone else
    having the same challenges...

  3. mandsconsulting
    Member
    Plugin Author

    Posted 1 year ago #

    Hello,

    Thank you for your interest in our plugin. We are also glad you got things working. You should be able to include non required fields in an email before download form. The best suggestion I have as to why it works is possibly a small error in the short code that went unnoticed initially and when it was added a second time, that error wasn't there. This isn't a guarantee that is what happened, but just a thought.

    Please let us know if you run into any other issues and we will be happy to help.

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