Support » Plugin: Ultimate Member - User Profile & Membership Plugin » Form not showing until page refresh

  • jaatendi

    (@jaatendi)



    I added a registration form using the shortcode “[ultimatemember form_id=16761]”, and then added a menu link to the page. When I click the menu item to go to the page the form does not show, but when I refresh the browser then the form appears. How can I fix this so that the form appears right when I first visit the page?

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  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @jaatendi,

    Do you have any caching plugins installed or server side caching active e.d Memcached, Varnish cache or CloudFlare?
    Please try to exclude Ultimate member pages from the cache and see if this fixes your issue.

    Regards.

Viewing 1 replies (of 1 total)
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