form not closing if iframe for gravity form is embedded

  • cars.wahab

    (@carswahab)


    7 years, 9 months ago

    Hi, please confirm if this plugin will solve our issue before purchasing the PRO version. Our issue is the popup is not closing after submitting gravity form which is embedded by iframe. our sample site is wwww.dubaicarfix.com

    appreciate your prompt response. thankssss

    https://wordpress.org/plugins/popups/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Damian

    (@timersys)

    7 years, 9 months ago

    Hi, you need to configure your form to use ajax, that will auto close the form. Or you could add a close button on your confirmation message.

    Regards

    Martín

    (@caparros07)

    7 years, 7 months ago

    Hi, i have same problem but my form is a shortcode of mailpoet submision. in NOT ajax mode never closes automatically (neither if i clic close after submission). Then if i tick ajax option the popup auto close, reload the page and shows pop up again

Viewing 2 replies - 1 through 2 (of 2 total)
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