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[resolved] Form not accepting valid email addresses (13 posts)

  1. jamminjames
    Member
    Posted 11 months ago #

    I'm using Form 1, and have all the info correct to connect it to an iContact account, but when entering a valid email address, I get:

    ERROR: An error occurred in your email list submission. Please return to fix the following errors:
    - Your email address is not formatted properly

    What can be done about this?

    Thanks.

    https://wordpress.org/plugins/optin-forms/

  2. Boris Beo
    Member
    Plugin Author

    Posted 11 months ago #

    Hi jamminjames,

    Can you share the URL where the form is included so I can take a look?

    Thanks!

  3. jamminjames
    Member
    Posted 11 months ago #

    Sure: http://www.ecosacramento.net/wordpress/

    Right hand column.

  4. jamminjames
    Member
    Posted 11 months ago #

    Boris, have you had a chance to look at this? Very puzzling.

  5. Boris Beo
    Member
    Plugin Author

    Posted 11 months ago #

    Hi jamminjames,

    the form looks good. Can you please double-check in your iContact account if your email field is renamed?

    Let me know!

  6. jamminjames
    Member
    Posted 11 months ago #

    I did, it doesn't look like you could rename that if you wanted to. Under field name, it says "Email".

  7. Boris Beo
    Member
    Plugin Author

    Posted 11 months ago #

    Hi jamminjames,

    I have further inspected your code. I see a lot of list ID's and special ID's in your code. Are you trying to assign a subscriber to multiple lists with iContact?

    If those lists have different setups, it's quite possible that is causing the conflict.

    Let me know ;)

  8. jamminjames
    Member
    Posted 11 months ago #

    Yes, I was trying to include multiple lists. However, I tried it with single lists first, same result. I've restored it to a single list -- please take a look again.

  9. Boris Beo
    Member
    Plugin Author

    Posted 11 months ago #

    Hi jamminjames,

    can you please send me your form HTML through http://www.codeleon.com/contact

    1. Login to iContact
    2. Click on Contacts
    3. Click on Sign-up Forms
    4. Click on View HTML
    5. Scroll down and copy the Manual Sign-up Form
    6. Send me the code

    Thanks a lot!

  10. jamminjames
    Member
    Posted 11 months ago #

    Okay, just sent it, signed as Jamminjames.

  11. Boris Beo
    Member
    Plugin Author

    Posted 11 months ago #

    Hi,

    Please check your email, I've sent instructions.

  12. jamminjames
    Member
    Posted 11 months ago #

    Okay, that worked, thanks.

  13. Boris Beo
    Member
    Plugin Author

    Posted 11 months ago #

    Glad to help ;)

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