Form Maker Pro Options Not Loading

  • Resolved kurt4seo

    (@kurt4seo)


    4 years, 5 months ago

    When I edit a form and click the Form Options button, nothing happens. If I open the browser developer tools, the following displays in the console:

    form_maker_manage.js?ver=1.7.20:225 Uncaught TypeError: Failed to execute ‘removeChild’ on ‘Node’: parameter 1 is not of type ‘Node’.
    at refresh_old (form_maker_manage.js?ver=1.7.20:225)
    at submitbutton (admin.php?page=manage_fm:429)
    at HTMLImageElement.onclick (admin.php?page=manage_fm:516)

    I am trying to modify the email options. Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Zhanna Khachatryan

    (@zhannak)

    4 years, 5 months ago

    Hi @kurt4seo

    Can you please write which version of Form Maker you use?

    If you use an old version (our latest versions are 1.13.22 if free, 2.13.22 if pro) then please update the plugin and check again.

    If you use the latest version, then please enter the form from the back end, click on revisions button and select one of the previous version, please check on them to see whether you get that issue again.

    We think that the form might be broken after making several changes.

    Thread Starter kurt4seo

    (@kurt4seo)

    4 years, 5 months ago

    It says Version 2.7.24 on the list of plugins, but when I click on the details link it says 1.13.22.

    How do I access the form from the backend?

    This is the form in question:

    https://vmcca.org/vmcca-registration-for-2019/

    Thanks.

    Plugin Support Zhanna Khachatryan

    (@zhannak)

    4 years, 5 months ago

    Hi @kurt4seo,

    It seems you use an old premium version.

    Please contact our support team and they’ll help you to get the latest premium version.

    Please, also note that in the WordPress.org forum we are replying to the free product related question only. For the questions regarding the Premium version, please contact our support team using the following form.

Viewing 3 replies - 1 through 3 (of 3 total)
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