Title: Form keeps loading, and doesn’t send properly.
Last modified: June 28, 2021

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# Form keeps loading, and doesn’t send properly.

 *  Resolved [studyassociationflow](https://wordpress.org/support/users/studyassociationflow/)
 * (@studyassociationflow)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/form-keeps-loading-and-doesnt-send-properly/)
 * Hi there,
 * Since last week, my website is having trouble loading the form information properly.
   
   The forms are showing everywhere, and are completely filled in on the back-end.
   However, they do not send properly. Users keep on seeing the circle loading, 
   without it completing their submission. In the back-end, I do see that someone
   tried to submit something, but only because their first name and last name are
   showing (all the other information is not received).
 * Does anybody know, how to resolve this problem?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fform-keeps-loading-and-doesnt-send-properly%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/)
 * (@takayukister)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/form-keeps-loading-and-doesnt-send-properly/#post-14602998)
 * What other plugins and theme do you use on the site?
 *  Thread Starter [studyassociationflow](https://wordpress.org/support/users/studyassociationflow/)
 * (@studyassociationflow)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/form-keeps-loading-and-doesnt-send-properly/#post-14603049)
 * [@takayukister](https://wordpress.org/support/users/takayukister/)
    I use a theme
   by Jupiter. Furthermore, I use quite a few plugins… Are there any specific ones
   which interfere with this one that you know of straight away. Perhaps I can answer
   that question more specifically then…
 *  Thread Starter [studyassociationflow](https://wordpress.org/support/users/studyassociationflow/)
 * (@studyassociationflow)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/form-keeps-loading-and-doesnt-send-properly/#post-14604682)
 * After trying various things, it works again after I deleted the drop-down menu
   answer option from the form. It somehow got stuck on the drop-down, which disabled
   the data to upload from that point onward.
    A bit strange, since the forms have
   worked a long time without any issues concerning this answer option.
 * I don’t whether this is something common, or whether there is some kind of alternative
   way of still using drop-downs in the forms?
    I look forward to your reply.
 * But for now is kinda working again I guess.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Form keeps loading, and doesn’t send properly.’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [studyassociationflow](https://wordpress.org/support/users/studyassociationflow/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/form-keeps-loading-and-doesnt-send-properly/#post-14604682)
 * Status: resolved