Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Devin Walker

    (@dlocc)

    Hi @misschristie – Would you mind providing a link to your site? I’ll check it out and see if I can determine the issue for you! Thanks for using Give.

    Thread Starter MissChristie

    (@misschristie)

    Good Morning,

    My site is currently under construction mode. I thought I was able to upload screenshots.

    I will say it rectifies itself but… I don’t know when … and I just don’t want readers seeing it when it’s not looking how it’s supposed to.

    Plugin Author Devin Walker

    (@dlocc)

    Glad to hear it’s fixed. I may just be an issue with a missing HTML tag that is now in place which would be a theme issue. We’ve tested the plugin thoroughly so if you’re experiencing any form ‘breakups’ or it looking strange it’s likely due to a theme conflict.

    I’m going to mark this as resolved. If you have any other question please feel free to ask.

    PS if you like our plugin please consider rating it 🙂

    https://wordpress.org/support/view/plugin-reviews/give

    Thread Starter MissChristie

    (@misschristie)

    Hello Good Morning,

    The issue is NOT resolved. And as a result, I would not give a good rating at this point.

    Theme conflict… It was fine for a while so… what do I do to rectify this issue.

    Kind regards,

    Plugin Author Devin Walker

    (@dlocc)

    Hello I thought it was fixed when you said “I will say it rectifies itself”. In order to troubleshoot I really need to see the problem. If I cannot see any issue, I cannot provide any resolutions – I hope you understand.

    Thread Starter MissChristie

    (@misschristie)

    Hi,

    As I mentioned initially… I have screenshots as my site is currently under construction. How can I get the screenshots to you?

    Plugin Author Devin Walker

    (@dlocc)

    Please upload to dropbox or similar site and provide a link so I can preview.

    Thread Starter MissChristie

    (@misschristie)

    I don’t work with sites like that… You don’t have a support email address?

    Plugin Author Devin Walker

    (@dlocc)

    I’m asking you to upload your screenshots to a site like imgur or dropbox… not the entire site. That way I can see your screenshots. Thanks!

    Thread Starter MissChristie

    (@misschristie)

    Why would I send or mention an “entire site”… you’ve confused me. I said I don’t use/work with those sites. You should have a SUPPORT EMAIL ADDRESS for matters like this.

    Plugin Author Matt Cromwell

    (@webdevmattcrom)

    Hi @misschristie

    Sorry for the confusion on that. We do have a support email address, we’re just cautious about posting it publically as we do not provide support via email.

    Regardless, please send the info to support at wordimpress.com

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Form has Broken Up’ is closed to new replies.