Form fields resets when error in submission

  • Resolved Stine H

    (@stine-h)


    7 years, 9 months ago

    Hi
    I hope someone can help. I have the free version and cannot get help from WPforms support site. I have tried looking in the documentation without any luck.

    When filling in all fields and submitting sometimes it comes with error that field is required to be filled in (even though it was filled in) and the form resets so the user needs to start again.

    I have created a form: http://dcck.dk/testside/

    https://wordpress.org/plugins/wpforms-lite/

Viewing 1 replies (of 1 total)
  • Plugin Author Jared Atchison

    (@jaredatch)

    7 years, 9 months ago

    Hey Stine,

    Thanks for getting the bug report. I’ve located and found the issue, and it will be fixed in the next update.

    The bug is with the AD field, which allows you to select numerical values. When the form is processed, we note that the field is marked as required, so we double check that the field is not empty. When the choice “0” is selected, as it is now we consider that empty, so the form errors because it thinks you didn’t submit a value.

    As a work around until the update comes out, you can change that to say “Zero” or something similar, which will correctly process.

    Let me know if that makes sense. Thanks again for reporting!

Viewing 1 replies (of 1 total)
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