Support » Plugin: Ninja Forms - The Easy and Powerful Forms Builder » Form fields not working

  • Cannot add form fields to confirmation emails or text.

    When I click on the icon for opening existing form fields and click any, it just insert a “{” and nothing more. If I manually write the form field code, it most often removes the first characters and leaves for example only “-post_1491923398435}” for the email field…

    Ninja forms 3.1.1. – Google chrome browser.

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  • Plugin Author James Laws

    (@jameslaws)

    I am unable to reproduce what you are describing. Can you please submit a support request to https://ninjaforms.com/contact so we can investigate this for you.

    At first it sounds like some sort of a javascript conflict with another plugin, but it’s hard to tell with out some deeper troubleshooting.

    All requests like this are best to go through our own support system because we will likely need to ask deeper questions than we can on a public forum.

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