Support » Plugin: Business Directory Plugin » Form Field Settings resetting

  • Resolved MattFord



    Every time I make a change to one ‘page’ of the directory it is resetting my form field settings.

    For example if I can an email address in one listing it is changing all my settings putting them back to the ‘factory’ settings. I changed Website to URL and every time I can something that goes back to a txt field not a URL field.

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  • Plugin Author businessdirectoryplugin


    Hi MattFord,

    That definitely isn’t right. Let’s start with a few questions:
    – What version of BD?
    – What version of WP?
    – Have you checked for a plugin/theme conflict? Here is an article about how to test for theme and plugin conflicts with Business Directory, which may help pinpoint the issue:

    Has anything changed recently on your site? Upgrades of any plugins? Themes? New installs? Web host upgrades?

    BP Version 3.0.2
    WP Version 3.5.1

    I have checked and doesn’t seem to be any plugin or theme conflicts – although I have just updated the ‘Simple Catch’ theme I use and ‘Store Locator Plus plugins recently.

    I cannot think of anything else that has changed of any note.

    Plugin Author businessdirectoryplugin


    So if you deactivate Store Locator and change to TwentyTwelve and then try the steps on your first post, it still happens?

    Yeah I’ve done that and same thing happened, I then went back to my old theme and reactivated my plugin – it worked for a while but then reset again. Any ideas?

    Plugin Author businessdirectoryplugin


    I think to make further progress, we would need admin credentials from you.

    With that said, we’re about to release a new version. Would you like to try it first? (It’s releasing early next week) Contact me here either way:

    If you want to go the first (admin) route, we’re going to need to upgrade it first anyway.

Viewing 5 replies - 1 through 5 (of 5 total)
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