Title: Form doesn’t send
Last modified: October 8, 2026

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# Form doesn’t send

 *  [GriffinGraffix](https://wordpress.org/support/users/griffingraffix/)
 * (@griffingraffix)
 * [1 day, 7 hours ago](https://wordpress.org/support/topic/form-doesnt-send-6/)
 * The form does not send but the user receives the confirmation email.
 * This is very bad for business!!! Pls fix ASAP!!!

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/)
 * (@takayukister)
 * [1 day, 3 hours ago](https://wordpress.org/support/topic/form-doesnt-send-6/#post-19040404)
 * Where can we see the website in question?
 *  Thread Starter [GriffinGraffix](https://wordpress.org/support/users/griffingraffix/)
 * (@griffingraffix)
 * [16 hours, 6 minutes ago](https://wordpress.org/support/topic/form-doesnt-send-6/#post-19040855)
 * Hello,
 * PurrProject.com
 * This form has been working for 14 years… no changes, now doesn’t work.
 * Sender receives confirmation but emails never gets to the owner of the website
 * Thank you
    -  This reply was modified 16 hours, 4 minutes ago by [GriffinGraffix](https://wordpress.org/support/users/griffingraffix/).
 *  Thread Starter [GriffinGraffix](https://wordpress.org/support/users/griffingraffix/)
 * (@griffingraffix)
 * [15 hours, 54 minutes ago](https://wordpress.org/support/topic/form-doesnt-send-6/#post-19040867)
 * ok so I was able to put the tag [_site_admin_email] that sends the email only
   now I have another problem…
 * the website’s admin email is ME while the client has 5 separate emails and the
   user has to chose which email to send to with a dropdown on the website contact
   page. The form mail tab TO: field was [RECIPIENT] for 14 years and worked beautifully
   but now no longer works.
 * So the email needs to go to the specific email selected by the user on the website.
   If I put a tag like [_site_admin_email], it sends but then I’m the one getting
   it and it’s not selective of the user’s choice of the 5 departments (which are
   managed by 5 different people)
    -  This reply was modified 15 hours, 47 minutes ago by [GriffinGraffix](https://wordpress.org/support/users/griffingraffix/).
 *  Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/)
 * (@takayukister)
 * [4 hours, 3 minutes ago](https://wordpress.org/support/topic/form-doesnt-send-6/#post-19041350)
 * Where on the site do you have the form having the issue?
 *  Thread Starter [GriffinGraffix](https://wordpress.org/support/users/griffingraffix/)
 * (@griffingraffix)
 * [3 hours, 58 minutes ago](https://wordpress.org/support/topic/form-doesnt-send-6/#post-19041351)
 * [https://purrproject.com/contact-us/](https://purrproject.com/contact-us/)
 *  Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/)
 * (@takayukister)
 * [2 hours, 5 minutes ago](https://wordpress.org/support/topic/form-doesnt-send-6/#post-19041364)
 * See [Editing form template](https://contactform7.com/editing-form-template/)
 * What content do you have in the Form tab panel?

Viewing 6 replies - 1 through 6 (of 6 total)

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 * 6 replies
 * 2 participants
 * Last reply from: [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/)
 * Last activity: [2 hours, 5 minutes ago](https://wordpress.org/support/topic/form-doesnt-send-6/#post-19041364)
 * Status: not resolved