Support » Plugin: Wired Impact Volunteer Management » Form Does not clear when sent

  • Resolved Benham Design


    When someone clicks sign up, at the top is says in small print Please wait while processing and then says thanks for singing up in small letters. It works but people don’t always see those small letters and the form keeps their info in the boxes so people don’t realize the form actually submitted so they click it again. The same person ends up signing up for the same volunteer opportunity several times before seeing the fine small print at the top.

    Is it possible to redirect the form to a thank you page after clinking sign up button or at the very least reset the form so their info is no longer saved in the boxes.


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  • Plugin Author Wired Impact


    Hi @benham-design.

    A volunteer can only RSVP for an opportunity one time using the same email address so if they keep hitting the ‘Sign Up’ button they will not continually be signed up. After the first time they sign up a message will display letting them know they have already RSVP’d.

    There is currently no way to reset the form or redirect on form submission without modifying the plugin code which I wouldn’t recommend.

    If your visitors are overlooking the form submission confirmation message I would recommend adding custom styles to make the message more prominent. For example, you could increase the font-size and/or font-weight of these messages.

    If you’re comfortable with coding you can target the confirmation messages to add custom styles using the following CSS classes:

    .success.volunteer-opp-message for the Success Message
    .already-rsvped.volunteer-opp-message for the Already RSVP’d message
    .rsvp-closed.volunteer-opp-message for the Opportunity Closed message
    .error.volunteer-opp-message for the Error message

    Hopefully this will help!


    • This reply was modified 2 years, 3 months ago by Wired Impact.
    Plugin Author Wired Impact


    Since we haven’t heard from you in a little while we’re going to mark this as resolved. As always is the case, don’t hesitate to reach out if you have any other questions.


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