Title: form data not captured
Last modified: July 6, 2021

---

# form data not captured

 *  Resolved [casket21](https://wordpress.org/support/users/casket21/)
 * (@casket21)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/form-data-not-captured/)
 * Hi please can you help. I have a contact form with mandatory fields. These are
   all working on the form (they can not be left unanswered) but the data is not
   being saved either in the site or shown on email notifications. Why is this and
   what can I do to make it work properly please
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fform-data-not-captured%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Kris – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport13/)
 * (@wpmudevsupport13)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/form-data-not-captured/#post-14630396)
 * Hi [@casket21](https://wordpress.org/support/users/casket21/)
 * I hope you are doing good today.
 * Could you export your form, upload it to google drive or dropbox, and share the
   URL of that form in your next reply so we could take a closer look at this?
 * Kind Regards,
    Kris
 *  Thread Starter [casket21](https://wordpress.org/support/users/casket21/)
 * (@casket21)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/form-data-not-captured/#post-14630741)
 * Thank you – I think I may have hopefully sorted it! Someone recommended that 
   I go into the form and apply an update to each individual field within the form
   and save it again. I did that and it now seems to be working ok – fingers crossed.
   Thanks for your speedy reply though

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘form data not captured’ is closed to new replies.

 * ![](https://ps.w.org/forminator/assets/icon-256x256.gif?rev=3443182)
 * [Forminator Forms – Contact Form, Payment Form & Custom Form Builder](https://wordpress.org/plugins/forminator/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/forminator/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/forminator/)
 * [Active Topics](https://wordpress.org/support/plugin/forminator/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/forminator/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/forminator/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [casket21](https://wordpress.org/support/users/casket21/)
 * Last activity: [4 years, 11 months ago](https://wordpress.org/support/topic/form-data-not-captured/#post-14630741)
 * Status: resolved