Title: Form builder not loading on some computers
Last modified: January 10, 2020

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# Form builder not loading on some computers

 *  Resolved [TheRajdeep](https://wordpress.org/support/users/therajdeep/)
 * (@therajdeep)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/form-builder-not-loading-on-some-computers/)
 * Hi team, we are using ninja forms and all was working well, but after update 
   to the latest update, it has stopped loading form builder on some of our computers.
   Could you please check and confirm if there are issues with the latest WordPress?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fform-builder-not-loading-on-some-computers%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Justin McElhaney](https://wordpress.org/support/users/jmcelhaney/)
 * (@jmcelhaney)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/form-builder-not-loading-on-some-computers/#post-12313072)
 * This issue might be due to caching on your site. I viewed your page through several
   browsers and did not see this issue that you are reporting.
    Hello,
 * I’m sorry to hear you are experiencing this. I tried to replicate this on my 
   local installation and was not able to replicate the issue that you are reporting.
   We want to help you get to the bottom of this, so here are some things that should
   help us track it down.
 * Can you update your Ninja Forms plugins to their latest versions and let me know
   if you continue to have the same issues?
 * Can you then try temporarily deactivating all your plugins that are not Ninja
   Forms add-ons and switching to a default WordPress theme like Twenty Sixteen.
   If this solves your issue, then the problem was caused by an issue in one of 
   those plugins or your theme. Reactivate them one at a time until the issue returns
   to determine which plugin is causing the conflict.
    If you do not have a development
   environment for your site (this is best practice and highly recommended),you 
   can use the Health Check plugin ([https://wordpress.org/plugins/health-check/](https://wordpress.org/plugins/health-check/))
   to temporarily disable plugins and your theme for a single user session, instead
   of all users using your site.

Viewing 1 replies (of 1 total)

The topic ‘Form builder not loading on some computers’ is closed to new replies.

 * ![](https://ps.w.org/ninja-forms/assets/icon-256x256.png?rev=1649747)
 * [Ninja Forms - The Contact Form Builder That Grows With You](https://wordpress.org/plugins/ninja-forms/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/ninja-forms/unresolved/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Justin McElhaney](https://wordpress.org/support/users/jmcelhaney/)
 * Last activity: [6 years, 7 months ago](https://wordpress.org/support/topic/form-builder-not-loading-on-some-computers/#post-12313072)
 * Status: resolved