Title: Form answers reported as spam Last modified: September 3, 2023 --- # Form answers reported as spam * Resolved [benlumi](https://wordpress.org/support/users/benlumi/) * (@benlumi) * [2 years, 7 months ago](https://wordpress.org/support/topic/form-bloqued/) * I have a form on my website but most of the applicants who fill this form got blocked. They are reported as a “spam Contact enquiries” which they aren’t. How can I prevent that? Is there a way to “whitelist” a page on a website? * Thank you for your help, Ben - This topic was modified 2 years, 7 months ago by [benlumi](https://wordpress.org/support/users/benlumi/). - This topic was modified 2 years, 7 months ago by [benlumi](https://wordpress.org/support/users/benlumi/). * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fform-bloqued%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 9 replies - 1 through 9 (of 9 total) * Plugin Support [katereji](https://wordpress.org/support/users/katereji/) * (@katereji) * [2 years, 7 months ago](https://wordpress.org/support/topic/form-bloqued/#post-17022968) * Hello. * We suggest to change the following Anti-Spam plugin settings: – Set cookies to Off;– Use Anti-Spam by CleanTalk JavaScript library to On.Please, don’t forget to purge your website cache if you use any. * Did it help? * Thread Starter [benlumi](https://wordpress.org/support/users/benlumi/) * (@benlumi) * [2 years, 7 months ago](https://wordpress.org/support/topic/form-bloqued/#post-17029450) * Hello Katereji, * Thanks for your answer! 🙂 It took me a little while to find the advance settings. But it seems to be all good.I have made the changes suggested and cleared the cache.Now, I’ll just have to wait for someone to fill the form to see if it is working.I’ll keep you updated.Thanks again,Ben * [SergeM](https://wordpress.org/support/users/serge00/) * (@serge00) * [2 years, 7 months ago](https://wordpress.org/support/topic/form-bloqued/#post-17029484) * You are welcome, Ben! Inform us if you need any more help anytime. * Your Anti-Spam Log is here: [https://cleantalk.org/my/show_requests?int=week](https://cleantalk.org/my/show_requests?int=week) * Thread Starter [benlumi](https://wordpress.org/support/users/benlumi/) * (@benlumi) * [2 years, 5 months ago](https://wordpress.org/support/topic/form-bloqued/#post-17184804) * Hello SergeM * Thank you for your answer. It took me a little while to answer since I don’t have a lot of traffic on my website for the forms.Unfortunattely, the problem is still here: every single person who fill in a form is recognized as SPAM and I never get the replies. * Thanks again for your time and your help, * Ben * Plugin Support [dimitrycleantalk](https://wordpress.org/support/users/dimitrycleantalk/) * (@dimitrycleantalk) * [2 years, 5 months ago](https://wordpress.org/support/topic/form-bloqued/#post-17185034) * Hello [@benlumi](https://wordpress.org/support/users/benlumi/), * Please do the following: WordPress Admin Page —> Settings —> Anti-Spam by CleanTalk— > Advanced settings —> set the option “Set cookies” to “Store data in the website database (alternative mechanism)” —> Save Changes. * Clear all cache on your site. * Did it help? * Thread Starter [benlumi](https://wordpress.org/support/users/benlumi/) * (@benlumi) * [2 years, 5 months ago](https://wordpress.org/support/topic/form-bloqued/#post-17185086) * Hello Dimitry, Thank you for your answer.It’s done! 😀I’ll see if it’s working next time someone will fill the form in and I will let you know.Thanks again! * Plugin Support [dimitrycleantalk](https://wordpress.org/support/users/dimitrycleantalk/) * (@dimitrycleantalk) * [2 years, 5 months ago](https://wordpress.org/support/topic/form-bloqued/#post-17185153) * I’ve checked your form and unfortunately it didn’t help. * For further actions please contact us via our private Ticket System: [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open) * Thread Starter [benlumi](https://wordpress.org/support/users/benlumi/) * (@benlumi) * [2 years, 5 months ago](https://wordpress.org/support/topic/form-bloqued/#post-17185196) * Bummer! 😥 I was sure this time would work. That’s nice of you to have taken the time to check it.OK, I’ll use the link provided.Thanks again for everything Dimitry 🙂 * [SergeM](https://wordpress.org/support/users/serge00/) * (@serge00) * [2 years, 5 months ago](https://wordpress.org/support/topic/form-bloqued/#post-17186682) * No problem. Let’s continue in the ticket. Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘Form answers reported as spam’ is closed to new replies. * ![](https://ps.w.org/cleantalk-spam-protect/assets/icon-256x256.png?rev=1637702) * [Spam protection, Honeypot, Anti-Spam by CleanTalk](https://wordpress.org/plugins/cleantalk-spam-protect/) * [Frequently Asked Questions](https://wordpress.org/plugins/cleantalk-spam-protect/#faq) * [Support Threads](https://wordpress.org/support/plugin/cleantalk-spam-protect/) * [Active Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/unresolved/) * [Reviews](https://wordpress.org/support/plugin/cleantalk-spam-protect/reviews/) ## Tags * [form](https://wordpress.org/support/topic-tag/form/) * 9 replies * 4 participants * Last reply from: [SergeM](https://wordpress.org/support/users/serge00/) * Last activity: [2 years, 5 months ago](https://wordpress.org/support/topic/form-bloqued/#post-17186682) * Status: resolved