Support » Fixing WordPress » Forgoten Username and password

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  • Moderator cubecolour



    Hi Cubecolour, thanks for the reply. The only option available to me here is the FTP method. I am not familiar with SQL or PHP, so scared to touch these!

    I actually used the FTP one when I was hacked as my own site was attacked to. It worked then but it wont work for me today.

    I have followed the FTP instructions but when I enter them in the login panel, the page just refreshes. No error message, no nothing!

    Any ideas?

    Got it! It was the removal of the code, after the upload that was catching me out! Thanks Again for your help!

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