Support » Installing WordPress » Forgot password. email retrieval not working

  • Attempted to login to one of my blogs that I have not visited in quite awhile, but password was not recognized. I clicked “Forgot Password” and entered my email address, but it was also not recognized. What options do I have to reset my password?

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  • Christine Rondeau

    (@crondeau)

    Volunteer Forum Moderator

    Do you have access to your control panel at your hosting provider? If so, you can try to go and check the database using phpmyadmin.

    Look in the wp_user table. The email and usernames will be in there. The passwords will be encrypted, but at least you will have the email address.

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