Support » Plugin: WP SES » Forgot Password Email Not Working

  • I was able to set up the plugin with the AWS SES credentials and the test email worked. When I go to the forgot password link in the admin login, the email doesn’t get sent and I get this message:
    The e-mail could not be sent.
    Possible reason: your host may have disabled the mail() function.

    Can you help with this?

    https://wordpress.org/plugins/wp-ses/

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  • I ended up verifying the domains as well in AWS SES and after a while it allowed emails to be sent via the verified domains whereas the API Keys didn’t allow the forgot password emails to be sent. Maybe this can help others to also verify the domains as a backup.

    Plugin Author Sylvain Deaure

    (@sylvaindeaure)

    Hi,

    Since a While I heard of several similar problems.
    I advice to always validate the first sender email via amazon ses console.

    As far as the forgot email password alone is concerned, do you have a specific plugin that deals with it ?
    Could be that a plugin is trying to directly use the php mail function instead of the wp one (routed to ses)

Viewing 2 replies - 1 through 2 (of 2 total)
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