SB Welcome Email Editor
"Forgot Password" email fields stuck in default settings (7 posts)

  1. presswolfe
    Posted 2 years ago #

    I was able to change the default messages and subject lines in the other email messages using the SB Welcome Email settings, but the email that users receive when requesting a password reset remain THE SAME even after I have changed the text in the two fields:

    1. Forgot Password Email Subject
    2. Forgot Password Message

    I don't have any problems when I change the text in the "User Email Subject" and "User Email Body" fields. But for whatever the reason, the forgot password fields are stuck in their default settings.

    Is there a bug/conflict with the plugin? Or am I missing something?


  2. joelarmando
    Posted 2 years ago #

    I have a similar problem. Except that I do not receive any mail about the password forgotten!

  3. jamesbo
    Plugin Author

    Posted 2 years ago #

    Same here. Forgot password message still sends the WordPress default.

  4. jamesbo
    Plugin Author

    Posted 2 years ago #

    I checked the plugin and here is a fix.

    Add these hooks anywhere you like but I prefer adding them before their respective functions.

    add_filter ("retrieve_password_title", "sb_we_lost_password_title");
    add_filter ("retrieve_password_message", "sb_we_lost_password_message");

    These will fire the ready made functions from Sean. And Viola, it will now work perfectly.

  5. flohaase
    Posted 1 year ago #

    I have added the two line suggested by jamesbo, but the sent emails are written in plain text. So the variables [user_name] or the HTML-link aren't shown corrent. Is there a solution?

    Of course, "Send Email As" is set to "HTML".

    Thanks and beste regards

  6. hanhaoran
    Posted 1 year ago #

    where do these have to be added?? will this fix be part of the next release??

  7. domitrescu
    Posted 1 year ago #

    Adding those lines, cleaning up cache and deactivating any other plugin that attempts to manage my email make it work.


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