Title: Forgot password bug?
Last modified: August 22, 2016

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# Forgot password bug?

 *  Resolved [solidking](https://wordpress.org/support/users/solidking/)
 * (@solidking)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/forgot-password-bug/)
 * Hi,
 * I’m got a little problem with “**Pie – Forgot password**” page
 * 1.) reCaptcha not show but Error Show ‘**Error: Invalid Security Code**‘
    2.)
   After submit username/email for request new password.Error message is ‘**Error:
   Username or Email was not found, try again!**‘ but mail send to user and user
   can gen new password
 * please help and thank you for nice plug-in 😀
 * [https://wordpress.org/plugins/pie-register/](https://wordpress.org/plugins/pie-register/)

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Contributor [genetech](https://wordpress.org/support/users/genetech/)
 * (@genetech)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/forgot-password-bug/#post-5318124)
 * Hello,
 * 1-) Please make sure you have provided the correct reCaptcha Keys on General 
   Settings page of Pie-Register.
 * 2-) What version of PR you are using?
 * Thanks
 *  Thread Starter [solidking](https://wordpress.org/support/users/solidking/)
 * (@solidking)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/forgot-password-bug/#post-5318204)
 * Hi,
 * 2.) WP 4.0 and PR 2.0.12
 * thank you
 *  Plugin Contributor [genetech](https://wordpress.org/support/users/genetech/)
 * (@genetech)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/forgot-password-bug/#post-5318228)
 * Are you sure User able to generate password using PR forgot password pages? Please
   make sure that Users don’t have WP Forgot password access!
 *  Plugin Contributor [genetech](https://wordpress.org/support/users/genetech/)
 * (@genetech)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/forgot-password-bug/#post-5318229)
 * For Faster response on this issue, I would suggest you to post this question 
   on our [own hosted forum](http://pieregister.genetechsolutions.com/forums)!
 * Thanks
 *  Thread Starter [solidking](https://wordpress.org/support/users/solidking/)
 * (@solidking)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/forgot-password-bug/#post-5318283)
 * WP Forgot password can’t not access…
 * I’m test with myself and already check code at forgot_password.php
 * Still don’t know why system show error message but system sent e-mail and user
   can reset password by that mail.
 *  Thread Starter [solidking](https://wordpress.org/support/users/solidking/)
 * (@solidking)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/forgot-password-bug/#post-5318298)
 * finally, I found the problem is from my theme.
 * FYI
    1) check with var_dump and found the request sent 2 times. 2) change theme…“
   forgot password page” working normally.
 * thank you for all support.
 *  Plugin Contributor [genetech](https://wordpress.org/support/users/genetech/)
 * (@genetech)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/forgot-password-bug/#post-5318299)
 * Glad you got it working!
 *  [tajender](https://wordpress.org/support/users/tajender/)
 * (@tajender)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/forgot-password-bug/#post-5318350)
 * I am facing the same problem with Pie Register 2.0.14 running on WP 4.0.1 with
   bbpress 2.5.4-5380. I get the below error
 * Error: Username or Email was not found, try again!
 * This is when I disable re-captcha. If I enable captcha for login or Forgot Passowrd,
   it does not display the captcha on the screen and would give the error “Invalid
   security code”
 * I have tried disabling and re-enabling pie-register, uninstalling and reinstalling
   pie-register and even resetting the re-captcha keys.
 * Please help.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Forgot password bug?’ is closed to new replies.

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## Tags

 * [forgotpassword](https://wordpress.org/support/topic-tag/forgotpassword/)

 * 8 replies
 * 3 participants
 * Last reply from: [tajender](https://wordpress.org/support/users/tajender/)
 * Last activity: [11 years, 2 months ago](https://wordpress.org/support/topic/forgot-password-bug/#post-5318350)
 * Status: resolved