This plugin allows your event attendees to RSVP to a FREE event only.
- If your event is not free, you don’t want this plugin!
Modern Tribe believes that for any event that is not free, you’d want to sell tickets through your calendar. To do so, will cost you $89 for the “Plus” upgrade. Want to let your attendees pay by mail or at the door? Not possible, unfortunately.
Modern Tribe has designed the plugin to force the display of the word “Free” on your event. If your existing events currently have an associated cost, it will be set to zero when you install the plugin and the ability to change it is removed.
I recognize that the company needs to make money with the plus upgrade, I can’t really fault them for that. But, I give the low review for two reasons.
1. The distinction of “RSVP” for free events and “Tickets” (with an expensive upgrade) for events that aren’t free is not explained in the plugin description. Instead, you unfortunately waste valuable time checking the plugin out, installing and configuring, searching forums for a fix for this unexpected issue, posting a support request, then waiting for a reply.
2. More importantly, support is unresponsive. We created a ticket concerning the above, hoping for some direction to remove the “FREE” title. After 1 week, there was no response at all. Browsing the support forum, many topics show zero response after an entire month.
Negative reviews just seem kind of distasteful. We certainly appreciate grace from our own site visitors if they experience any issue. When we feel a company is trying, we’d rather just ignore a situation that failed our own needs than to post negatively. However, for support requests that go 1 month unanswered, we feel 1 star is warranted and the rest of the WordPress community deserves to be spared the lost time we experienced.
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