Support » Plugin: Advanced Shipment Tracking for WooCommerce » Force tracking info to customer_completed_order emails only?

  • Resolved MikaelG



    I noticed that if I add tracking info early to an order for example when it is on hold or awaiting payment, and change the order status to processing, then the order email sent to store admin contains the tracking info. Which makes no sense at all. Wouldn’t it make more sense to ONLY have tracking info added to ‘customer_completed_order’-emails?

    As always, love your plugin. Appreciate your work!

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  • Plugin Author Zorem


    For the customer emails we do not add tracking to “on Hold”, “refunded” and “processing emails” just to completed(shipped)
    So if you add tracking info early you will see it only in admin email.
    as you mentioned, these are Admin emails, in general, it does not make sense to add tracking info to these statuses at all but if you add it early, why not allow admins to see that?

    Thread Starter MikaelG



    I don’t mind it, it just seemed weird that it was shown in the admin email. It was just an opinion, as I guess many store owners using WooCommerce are running their store alone being the only admin.
    Maybe as a feature request you could add sometime in the future to have checkboxes were the users could checkmark each status/email they want tracking info included? Would probably be appreciated as a nice feature.

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