Support » Plugin: Force Login » Force login causing image issue?

  • Resolved helenoneill

    (@helenoneill)


    Hi there,

    I have had some issues with images not loading on my site, they are fine for weeks, then one day somewhere between 3 – 10 images will have disappeared, leaving just the atl. text. The images do not show up in the media library either. I took this issue to my web host who said “The issue seems to be caused by the plugin named “Force Login”. I have disabled this and the redirection issues of the missing images are resolved.

    Could you try to re-upload the images and link them again to the affected pages and monitor the situation to see if the issue persists.”
    I rely on your plugin, while my site is in development. Are you able to help?!

    Many thanks,
    Helen

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  • Plugin Author Kevin Vess

    (@kevinvess)

    Hi– thanks for using Force Login!

    This is a curious issue– can you tell me more about your site and how these images are loaded on the page?

    Is this a multisite install?

    Are the images hosted on the same server and accessible from the same URL as the site?

    Are the images loaded on the page using Javascript and/or AJAX? –OR– are they added to the page using PHP via the theme or a plugin?

    […] they are fine for weeks, then one day somewhere between 3 – 10 images will have disappeared […]

    What changed between the weeks it was fine and the day they stopped appearing? Did you add any other plugins?

    I suspect this issue is caused by a conflict with another plugin or your theme. I recommend you try the following steps to rule out a conflict with your other plugins or theme:

    To test for a theme conflict:

    1. Activate default Twenty-Something theme
    2. Check to see if the issue still occurs
    3. If the issue does not occur after having activated the default “Twenty” theme, your theme is causing a conflict with Force Login.

    To test for a plugin conflict:

    1. Deactivate ALL plugins
    2. Activate Force Login
    3. Check to see if the issue occurs

    If the issue does not occur, one (or more) of your plugins is causing a conflict with Force Login.

    To determine which plugin(s) is causing the conflict, follow these steps:

    1. Activate each plugin one by one
    2. Check to see if the issue occurs after each plugin is activated
Viewing 1 replies (of 1 total)
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