Title: Force From Email Bug
Last modified: April 15, 2022

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# Force From Email Bug

 *  Resolved [chantlerftw](https://wordpress.org/support/users/chantlerftw/)
 * (@chantlerftw)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/force-from-email-bug/)
 * Hello,
 * I setup WP Mail SMTP with gmail and it works great. However, when I uncheck ‘
   force from email’, the From Email is still using the gmail account used to setup
   WP MAIL SMTP instead of email values set by other plugins. Please advise.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Darshana](https://wordpress.org/support/users/darshanaw/)
 * (@darshanaw)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/force-from-email-bug/#post-15569260)
 * Hi [@chantlerftw](https://wordpress.org/support/users/chantlerftw/),
 * Thanks for reaching out! Did you add other email addresses to your Gmail email
   account as alias emails?
 * In case it helps, please try following [this guide](https://wpmailsmtp.com/gmail-send-from-alias-wp-mail-smtp/)
   and add your other emails.
 * Then, you should be able to send emails using those emails.
 * I hope this helps. Thanks!
 *  Thread Starter [chantlerftw](https://wordpress.org/support/users/chantlerftw/)
 * (@chantlerftw)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/force-from-email-bug/#post-15569265)
 * Hi Darshana,
 * That was the solution that worked. However, can you explain the functionality
   of the ‘force from email’ checkbox? Does it not work with gmail, but works with
   other SMTP services?
 *  Plugin Support [Darshana](https://wordpress.org/support/users/darshanaw/)
 * (@darshanaw)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/force-from-email-bug/#post-15576500)
 * Hi [@chantlerftw](https://wordpress.org/support/users/chantlerftw/),
 * The Gmail mailer can only send emails using the registered “from addresses” (
   email aliases).
 * If a 3rd party plugin is trying to send out an email with a from email address,
   that is not registered as an alias in your Gmail account, then it will fall back
   to the Gmail email address that was used to create the OAuth connection in the
   plugin. The “Force From Email” setting is ignored in this case.
 * If you enable the “Force From Email” setting and if you select an alias email
   from the dropdown, that alias will be used to send all emails from your WordPress
   site.
 * If you disable the “Force From Email” setting, you can use registered aliases
   throughout the WP site as the from email addresses, but if one of those is not
   a registered email alias, the default email address will be used to send emails.
 * I hope that’s clear. Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Force From Email Bug’ is closed to new replies.

 * ![](https://ps.w.org/wp-mail-smtp/assets/icon-256x256.png?rev=1755440)
 * [WP Mail SMTP by WPForms - The Most Popular SMTP and Email Log Plugin](https://wordpress.org/plugins/wp-mail-smtp/)
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 * 3 replies
 * 2 participants
 * Last reply from: [Darshana](https://wordpress.org/support/users/darshanaw/)
 * Last activity: [4 years, 1 month ago](https://wordpress.org/support/topic/force-from-email-bug/#post-15576500)
 * Status: resolved