Support » Plugin: Orbit Fox by ThemeIsle » Forbidden Page on Custimizing Site With Hestia Template

  • Resolved kohwee

    (@kohwee)


    Hi,

    I was using this plugin for Hestia template. After I enabled and configured features, team sections on the frontpage, I receive the following error the next time I go to Appearance -> Customize:

    “Forbidden

    You don’t have permission to access /wp/wp-admin/customize.php on this server.

    Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.”

    My website was able to display the frontpage sections correctly.

    If I deactivate the plugin, I was able to access the page again. Same if I deactivate Hestia Enhancements on the Orbit Fox Companion page.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Madalin

    (@madalin_themeisle)

    Hi @kohwee,

    We released a new version, could you please update the plugin and tell us if you issue persist?

    Hi, It doesnt resolve on me. It keep saying:
    Forbidden
    You don’t have permission to access /index.php on this server.
    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Viewing 2 replies - 1 through 2 (of 2 total)
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