forbidden: no permission to access site: ways, methods to get the access back

  • say_hello

    (@say_hello)


    4 years ago

    hello dear experts,

    forbidden: no permission to access site: ways, methods to get the access back

    i am looked out – and cannot access the page any more:

    the questioin is: how to disable theme using ftp or how to do some configurations that help me to get back again.

    to begin with the beginning:

    – running wP 5.3 – with the theme 2020
    – note; the site is not active in a true sense: it was just installed several days ago. So there is not much content on it. i can do fresh install. No problem here.

    the conditions: and the preliminaries: server and setup
    – i am on a root-server which is maintained by a friend of me.
    – i have webmin and access to the logfiles and the apache and mysqlserver.
    – i have access to the backend via ftp

    what happened: several days ago i have been doing some minor changes in the backend – while this job i have fallen asleep (believe it or not) and the next day i get the following:

    
 Forbidden: You don't have permission to access this resource.

    the logfiles look like so:
    [Fri Apr 10 19:07:39.79231 2020] [core:error] [pid 15263] (13)Permission denied: [client 73.43.47.323:56979] AH00035: access to /favicon.ico denied (filesystem path '/sites/www.site_one.org/favicon.ico') because search permissions are missing on a component of the path, referer: http://www.site_two.org

    interesting: both sites are vhosts on my server: the site one is not active – and the site two is the site i cannot access at the moment.

    regarding the settings:
    i have set the site to theme 2020 – twentytwenty.

    at the moment i do not have a idea what to do:

    can i restore the site via backend…

    sensu: how to disable theme using ftp
    https://wordpress.org/support/topic/how-to-disable-theme-using-ftp/

    One of my themes, Avada, is currently causing a white screen with the message, “The site is experiencing technical difficulties” on both front and backend. If I rename the Avada folder using FTP, the message changes to “The theme directory “Avada” does not exist”.
    So I know it is calling the theme. How do I go about disabling the Avada theme using FTP (since backend is not accessible) and how do I activate another theme, e.g. Twentynineteen? Any help is much appreciated! Thanks, Rutger

    end of quote…

    the questions are:

    – can i do something via backend – that is: via ftp-backend?
    – renameing themes – that is switching off themes
    – renaming plugins – that is switching off plugins

    or do something else alike

    – or should i do a update & to the newest version 5.4

    note: the site does not (!) have a bunch of content – it was just in a freshly install-mode.

    look forward to hear from you

    regards

    • This topic was modified 4 years ago by say_hello.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter say_hello

    (@say_hello)

    4 years ago

    having googled this issue and found some (only a very few ) ressources:

    https://de.wordpress.org/support/topic/zum-verzweifeln-fehler-403-bei-worpress-login-hilfe/

    here some interesting instructions: https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-403-forbidden-error-in-wordpress/

    but wait: the suggest to create a new .htaccess: but to do so – you have to have access to the admin area:

    You can generate a fresh .htaccess file by logging into your WordPress admin area and going to Settings » Permalinks page. Regenerating .htaccess file in WordPress Simply click on the Save Changes button at the bottom of the page and WordPress will generate a fresh .htaccess file.

    duhhh – this is not possible – we cannot login !?

    any thoughts..?

    Thread Starter say_hello

    (@say_hello)

    4 years ago

    ​
    hi there 

     

    just wiped the whole installation  – and set the new files of WP 5.4 

     

    but the page ist not visible — not yet

     

    
guest@dnstools.ch:~> ping www.mydomain.com  
PING www.mydomain.com (133.34.65.114) 56(84) bytes of data. 
 --- www.mydomain.com ping statistics --- 
16 packets transmitted, 0 received, 100% packet loss, time 7620ms 
 

     

     but the info.php file with the data is visible

    http://www.mydomain.com/info.php

    ​

Viewing 2 replies - 1 through 2 (of 2 total)
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