Title: Forbidden errors, cookie related
Last modified: July 20, 2017

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# Forbidden errors, cookie related

 *  [funksallbrother](https://wordpress.org/support/users/funksallbrother/)
 * (@funksallbrother)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/forbidden-errors-cookie-related/)
 * Thanks for a great plugin. However I wonder if you can help me on this issue?
   I’ve been experiencing several ‘forbidden access’ errors over the past months
   which affects even the administrator account at the top-level, when browsing 
   the back-end. This appears to be related to cookies, since whenever I clear the
   website cookies in my browser (or use a different browser altogether) I’m able
   to regain access.
 * Scenarios where this has occurred appears to be when I go back in the browser
   whilst in the admin area. Any clues on how to stop this?
 * List of plugins currently installed:
    - ACF
    - Admin Menu Editor
    - BAW Login/Logout menu
    - Theme My Login
    - WP Super Cache
    - Jetpack by WordPress.com

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Janis Elsts](https://wordpress.org/support/users/whiteshadow/)
 * (@whiteshadow)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/forbidden-errors-cookie-related/#post-9340372)
 * My guess would be that it’s not about the cookies themselves, but whether you’re
   logged in or not.
 * In some server configurations, PHP errors can lead to “403 Forbidden” errors 
   in the browser. Please check the PHP error log. Look for fatal errors and warnings
   where the time stamp matches the last time that you got the “forbidden” error.
 *  Thread Starter [funksallbrother](https://wordpress.org/support/users/funksallbrother/)
 * (@funksallbrother)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/forbidden-errors-cookie-related/#post-9361115)
 * Thanks. Possibly then it’s because the server was running php 5.6. Now switched
   to 7.1 to see if this issue appears again.
 * Appreciate your swift and informative reply. Great plugin once again!
 *  Thread Starter [funksallbrother](https://wordpress.org/support/users/funksallbrother/)
 * (@funksallbrother)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/forbidden-errors-cookie-related/#post-9361134)
 * I haven’t noticed any errors by the way in the logs, but I have noticed WordPress
   cron ran at the same time as this issue occurred. Hopefully like I say the PHP
   version was the cause but will keep you posted if it comes back.
 *  Plugin Author [Janis Elsts](https://wordpress.org/support/users/whiteshadow/)
 * (@whiteshadow)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/forbidden-errors-cookie-related/#post-9362820)
 * All right, lets see how that goes. If it does show up again, please also check
   the Apache and firewall logs (if any) as well. In most cases, errors do get logged
   _somewhere_, though it might not be immediately obvious which file is the right
   one.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Forbidden errors, cookie related’ is closed to new replies.

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## Tags

 * [cookies](https://wordpress.org/support/topic-tag/cookies/)
 * [forbidden](https://wordpress.org/support/topic-tag/forbidden/)

 * 4 replies
 * 2 participants
 * Last reply from: [Janis Elsts](https://wordpress.org/support/users/whiteshadow/)
 * Last activity: [8 years, 10 months ago](https://wordpress.org/support/topic/forbidden-errors-cookie-related/#post-9362820)
 * Status: not resolved