Title: Forbidden Error
Last modified: July 6, 2020

---

# Forbidden Error

 *  Resolved [4445EspGlo](https://wordpress.org/support/users/4445espglo/)
 * (@4445espglo)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/forbidden-error-27/)
 * We have been using CleanTalk for a number of years on the site. About 3 weeks
   ago, we started noticing that a pop up message appeared on our Contact Us page
   that simply said Forbidden and had a Ok below it, that if clicked the message
   went away. Our host identified the error as coming from the CleanTalk app, so
   we deactivated and removed the app. We found a post on the forums about a fix
   and downloaded it to the site and saw the error removed from the Contact US page
   and related forms pages. Now, our visitors are telling that the Forbidden error
   is showing on other pages of our site that are not contact forms. So, we had 
   to remove the Cleantalk plugin again. Does anyone know why the plugin will throw
   a Forbidden error message and when a fix will be available? We love the app.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fforbidden-error-27%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [SergeM](https://wordpress.org/support/users/serge00/)
 * (@serge00)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/forbidden-error-27/#post-13078956)
 * Hello, [@4445espglo](https://wordpress.org/support/users/4445espglo/).
 * Please, copy-paste your question about the CleanTalk account and service here
   in our private Ticket System:
    [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open)
 * This way we will know your CleanTalk profile and could check everything that 
   is required.
 *  Plugin Support [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * (@sergecleantalk)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/forbidden-error-27/#post-13119921)
 * Hello,
 * This issue was resolved in the latest version.
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved–
   if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Forbidden Error’ is closed to new replies.

 * ![](https://ps.w.org/cleantalk-spam-protect/assets/icon-256x256.gif?rev=3539767)
 * [Anti Spam for Contact Forms, Comments & Online Stores - CleanTalk](https://wordpress.org/plugins/cleantalk-spam-protect/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cleantalk-spam-protect/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cleantalk-spam-protect/)
 * [Active Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cleantalk-spam-protect/reviews/)

## Tags

 * [forbidden](https://wordpress.org/support/topic-tag/forbidden/)

 * 2 replies
 * 3 participants
 * Last reply from: [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * Last activity: [5 years, 10 months ago](https://wordpress.org/support/topic/forbidden-error-27/#post-13119921)
 * Status: resolved