Title: Forbidden error Last modified: August 21, 2016 --- # Forbidden error * [harshalsp](https://wordpress.org/support/users/harshalsp/) * (@harshalsp) * [12 years, 2 months ago](https://wordpress.org/support/topic/forbidden-error-11/) * Please check [http://www.trucharts.com/blog/](http://www.trucharts.com/blog/) * It shows error ** “Forbidden * You do not have permission to access this document. Web Server at trucharts. com” * if I add index.php then it works, also same error for “Leave a comment” click for post.. * I have hosted this blog at windows VPS, * Any little help is highly appreciated. * Thanks in advance. Viewing 15 replies - 1 through 15 (of 15 total) * [The Grey Parrots](https://wordpress.org/support/users/greyparrots/) * (@greyparrots) * [12 years, 2 months ago](https://wordpress.org/support/topic/forbidden-error-11/#post-4687298) * Use FTP to set the folder permissions back to 755. * Thread Starter [harshalsp](https://wordpress.org/support/users/harshalsp/) * (@harshalsp) * [12 years, 2 months ago](https://wordpress.org/support/topic/forbidden-error-11/#post-4687300) * I have never used FTP for server. I am taking remote access of server. Please help in this regard, how can I fix this? * [The Grey Parrots](https://wordpress.org/support/users/greyparrots/) * (@greyparrots) * [12 years, 2 months ago](https://wordpress.org/support/topic/forbidden-error-11/#post-4687303) * Yes, * It seems to be some file permission related issues. You have to remotely login to the server to change the file permission. * Regards, PD * Thread Starter [harshalsp](https://wordpress.org/support/users/harshalsp/) * (@harshalsp) * [12 years, 2 months ago](https://wordpress.org/support/topic/forbidden-error-11/#post-4687304) * I just have set up FTP and checked file permissions, the folder has all Read, Write,Execute permissions enabled already * Please look into this,I have gave up on this… Trying since few hours but no luck.. * [Ben Casey](https://wordpress.org/support/users/casben79/) * (@casben79) * [12 years, 2 months ago](https://wordpress.org/support/topic/forbidden-error-11/#post-4687305) * [@harshalsp](https://wordpress.org/support/users/harshalsp/) * is this on a windows or apache server ? * Thread Starter [harshalsp](https://wordpress.org/support/users/harshalsp/) * (@harshalsp) * [12 years, 2 months ago](https://wordpress.org/support/topic/forbidden-error-11/#post-4687307) * Its on windows server * [Ben Casey](https://wordpress.org/support/users/casben79/) * (@casben79) * [12 years, 2 months ago](https://wordpress.org/support/topic/forbidden-error-11/#post-4687309) * Perhaps the best way would be to open a support ticket with your webhost. * Windows can be very painful when they start playing up. * Cheers Ben * [The Grey Parrots](https://wordpress.org/support/users/greyparrots/) * (@greyparrots) * [12 years, 2 months ago](https://wordpress.org/support/topic/forbidden-error-11/#post-4687310) * Can you kindly check your .htaccess file once located under home directory * That .htaccess would totally block everyone from seeing your site. It might causing 403 * A normal .htaccess has this: * ``` # BEGIN WordPress RewriteEngine On RewriteBase / RewriteRule ^index\.php$ - [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L] # END WordPress ``` * Thread Starter [harshalsp](https://wordpress.org/support/users/harshalsp/) * (@harshalsp) * [12 years, 2 months ago](https://wordpress.org/support/topic/forbidden-error-11/#post-4687313) * I have checked all files, I mean all hidden files too. But there is not .htaccess file present. * [The Grey Parrots](https://wordpress.org/support/users/greyparrots/) * (@greyparrots) * [12 years, 2 months ago](https://wordpress.org/support/topic/forbidden-error-11/#post-4687315) * In that case you have to wait for your hosting to reply or you may contact wordpress happiness team / any professional too. * Regards, PD * [Andrew Nevins](https://wordpress.org/support/users/anevins/) * (@anevins) * WCLDN 2018 Contributor | Volunteer support * [12 years, 2 months ago](https://wordpress.org/support/topic/forbidden-error-11/#post-4687326) * > contact wordpress happiness team * Who are these people by the way? * [The Grey Parrots](https://wordpress.org/support/users/greyparrots/) * (@greyparrots) * [12 years, 2 months ago](https://wordpress.org/support/topic/forbidden-error-11/#post-4687335) * Hi Andrew, * You can contact them here * [http://en.support.wordpress.com/help-support-options/](http://en.support.wordpress.com/help-support-options/) * Please contact our Happiness Engineers via the “Contact Support” form. * Best regards, PD * [Andrew Nevins](https://wordpress.org/support/users/anevins/) * (@anevins) * WCLDN 2018 Contributor | Volunteer support * [12 years, 2 months ago](https://wordpress.org/support/topic/forbidden-error-11/#post-4687337) * If the issue is regarding WordPress.com then yes you can contact them and their forums are there instead: [http://forums.wordpress.com](http://forums.wordpress.com) * Thread Starter [harshalsp](https://wordpress.org/support/users/harshalsp/) * (@harshalsp) * [12 years, 2 months ago](https://wordpress.org/support/topic/forbidden-error-11/#post-4687498) * Ok let me try that too * [ampli](https://wordpress.org/support/users/ampli/) * (@ampli) * [12 years, 2 months ago](https://wordpress.org/support/topic/forbidden-error-11/#post-4687501) * your vps is configured to prevent users from viewing your site directories. * It is a good thing no need to worry. Viewing 15 replies - 1 through 15 (of 15 total) The topic ‘Forbidden error’ is closed to new replies. * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 15 replies * 5 participants * Last reply from: [ampli](https://wordpress.org/support/users/ampli/) * Last activity: [12 years, 2 months ago](https://wordpress.org/support/topic/forbidden-error-11/#post-4687501) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics