Support » Plugin: WooCommerce Extended Coupon Features FREE » For logged in user, coupon form doesn’t load on checkout page

  • This is a compatibility issue between your plugin and a multi-step plugin we use on our checkout page (plugin is called “ARG Multistep Checkout“. What happens is that the coupon form doesn’t load on the checkout page if the user is logged in.

    I haven’t been able to figure out why this is. Have you seen this kind of problem before? Any ideas?

    Our staging site: stage2.fitafvegan.com

    There’s a test product you can add to get to checkout, then you can register a fake account and see the problem.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Soft79

    (@josk79)

    If you disable our plugin, does the coupon form return?

    Yep. And alternatively, if I disable the ARG plugin the coupon form also returns. So something between the two is conflicting. I messaged the other plugin author as well.

    Plugin Author Soft79

    (@josk79)

    I have no idea what could cause this. ARG adds css {top:-9999} to the coupon form. Please contact the author of ARG to fix this issue.

    Ok, thanks for looking into it.

Viewing 4 replies - 1 through 4 (of 4 total)
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